Chapter 6 – Integrator
103
Step 5
Once they have provided you with their feedback ask them the questions that you
formulated in 1 above (unless they have been answered already, of course).
Step 6
Pay particular attention to your feelings as you listen to the feedback you are hearing. At
times you may start to feel defensive, angry or upset by what you hear. Stay calm by
taking a ‘mental step’ back and reflecting on why you feel this way. Ask for specific
examples of behaviours if what you are getting is general comments about your
attitudes.
Step 7
If you feel up to it, repeat the same exercise with someone else who works with you.
Step 8
In the table below, or in your journal, summarise the feedback you received, your
reaction to it (including how the feedback matches with what you had in your Blind Area),
and how you will respond to this feedback.
Most effective Least effective My reaction What will I change?
Reference
Quinn, R. E., Faerman, S. R., Thompson, M. P., McGrath, M. R., & St. Clair, L. S. (2007).
Becoming a master manager: A competing values approach (4th ed.). Hoboken, NJ: Wiley.