Academic Leadership: Fundamental Building Blocks
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- Reflect on the role:
- given the feedback you have received from others and what you know of
yourself, consider how you could more effectively select the most appropriate
operational role in different situations.
We have identified some activities you might like to consider to assist you in this
task. There are also some readings listed below that you may find useful. They are
available through our web page
http://www.unisanet.unisa.edu.au/academicleadership
(Look for “Resources for Workshop Participants” on the left hand corner of the
webpage.)
Readings
Balbastre Benavent, F. (2006). TQM application through self-assessment and learning: Some
experiences from two EQA applicants. Quality Management Journal, 13(1), 7–25.
Behn, R. D. (2003). Why measure performance? Different purposes require different measures.
Public Administration Review, 63(5), 586–606.
Hammer, M. (2007). The process audit. Harvard Business Review, 85(4), 111–123.
Kaplan, R. S., & Norton, D. P. (2007). Using the balanced scorecard as a strategic management
system. Harvard Business Review, 85(7/8), 150–161.
Kawamoto, T., & Mathers, B. (2007). Key success factors for a performance dashboard. DM
Review, 20–21.
Activities..................................................................................................................
(click the activity index number to take you to that section)
7.1 Learning to Listen
7.2 Using Questioning Skills to Build Teams
7.3 Developing Others Through Coaching
7.4 Delegating Effectively
7.5 Managing Conflict
7.6 Building Teams.
