Academic Leadership: Fundamental Building Blocks
194
Ensure and Establish Your Credibility
Credibility is an important foundation for persuasion. Without it, it is very difficult to be
persuasive. To ensure your credibility as an Academic Coordinator you should be well
informed about your students, your program, the courses that it contains, university
policies and procedures and any relevant professional accreditation issues. You should
also be well informed about whatever it is that you are trying to persuade others to do,
the need to do whatever it is you want done within the context of the program and the
likely impacts of what you intend to do. This will earn you trust and respect and give you
a degree of authority. It will also ensure you are in a strong position to use rational
persuasion to influence members of your program team as well as your supervisors to
do what you want them to do.
In order to establish your credibility in the short term it also helps if you show you are
self-assured. Adopt a confident posture and use a steady tone of voice when
communicating what you want others to do and why.
Activity
Think of someone you think of as having a high level of credibility.
How have they established their credibility?
What can you learn from them?
Know What You Want
- If you are to persuade others to do what you want, you need to be, and sound
confident. - You must be clear about what you want to achieve.
- Think carefully about what exactly you want to accomplish.
- Can you break this down into several individual components?
- Who will be responsible for what parts?
Present Strong Evidence to Support Your Position
You will need to explain why what you want is important. The responsibility for building
the case is yours. While it may seem obvious to you it will not necessarily be so for
others. You will need to be prepared to provide strong supporting evidence for your
case. A logical, reasoned argument does not guarantee a positive result, but you will be
much more likely to succeed if your case is based on facts and rational argument rather
than if it is based on supposition and assumption.