v
List of Figures
- Program Format x
- WORKSHOP ONE: INTERPRETING YOUR FEEDBACK- Interpreting Your Feedback- Interpreting Your Feedback – Effectiveness
- Interpreting Your Feedback – Integrator (Chapter 6)
- Interpreting Your Feedback – 5 Operational Roles
 
 
 
 
 
 
- Evaluation: Workshop One
- Preparation for Workshop Two
 
 
 
 
 
 
- Interpreting Your Feedback
 
- PERSONAL ACTION PLANS- Personal Action Plans (1)- Action Plan Implementation Process
 
 
 
 
- Requirements for a Certificate in Academic Leadership
 
 
 
 
 
- Personal Action Plans (1)
 
- WORKSHOP TWO: FINE TUNING YOUR ACTION PLANS- Fine Tuning Your Action Plans- Reflecting on Actions to Date
 
 
 
 
 
 
 
 
- Fine Tuning Your Action Plans
 
- WORKSHOP THREE: EMBEDDING YOUR NEW BEHAVIOURS- Reviewing Your Action Plan(s)- Where to From Here?
 
 
 
 
 
 
 
 
- Reviewing Your Action Plan(s)
 
- THE INTEGRATED COMPETING VALUES FRAMEWORK (ICVF)- The Integrated Competing Values Framework (ICVF)
 
 
 
 
 
- DEVELOPING THE INTEGRATOR- Developing the Integrator
- Activities- 6.1 Developing Reflection Skills
- 6.2 Being a Critical Observer
- 6.3 Responding to Feedback
- 6.4 Understanding Action Learning
- 6.5 Learning From Experience
- 6.6 Learning New Behaviours
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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- DEVELOPING THE DEVELOPER- Developing the Developer
- Activities..................................................................................................................- 7.1 Learning to Listen
- 7.2 Using Questioning Skills to Build Teams
- 7.3 Developing Others Through Coaching
- 7.4 Delegating Effectively
- 7.5 Managing Conflict
- 7.6 Building Teams
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
- DEVELOPING THE MONITOR- Developing the Monitor
- Activities..................................................................................................................- 8.1 Managing the Flow of Information and Communication
- 8.2 Monitoring Group Processes
- 8.3 Monitoring Program Performance
 
 
 
 
 
 
 
 
 
 
 
 
- DEVELOPING THE DELIVERER- Developing the Deliverer
- Activities..................................................................................................................- 9.1 Setting Goals
- 9.2 Being Productive...........................................................................................................
- 9.3 Managing Your Time
- 9.4 Managing Stress
 
 
 
 
 
 
 
 
 
 
 
 
 
- DEVELOPING THE BROKER- Developing the Broker
- Activities..................................................................................................................- 10.1 The Skill of Persuading Others
- 10.2 Influencing Your Line Manager...................................................................................
- 10.3 Negotiating Effectively
- 10.4 Using Power and Influence
 
 
 
 
 
 
 
 
 
 
 
 
 
- DEVELOPING THE INNOVATOR- Developing the Innovator
- Activities..................................................................................................................- 11.1 Introducing and Managing Change
- 11.2 Managing Resistance to Change
- 11.3 Strategies for Managing Change
- 11.4 Fostering Innovation
- 11.5 Brainstorming..............................................................................................................
 
 
 
 
 
 
 
 
 
 
 
 
 
 
- GENERAL READINGS
- TABLE 1: Personal Traits That Affect Listening Effectiveness......................... List of Tables
- TABLE 2: Example Coaching Questions
- TABLE 3: Components of Goal Setting Theory
- TABLE 4: Sources of Stress in the Workplace
- TABLE 5: Types of Power That Can Be Used in Negotiations- Within a University International Program TABLE 6: Potential Change Driving and Change Resisting Forces Operating
 
 
 
 
- TABLE 7: The Six Thinking Hats of Eduard de Bono
- FIGURE 2: Sample Certificate in Academic Leadership FIGURE 1: The Triangulation of Feedback for Developing Action Plans x
- FIGURE 3: Integrated Competing Values Framework
- FIGURE 4: Ladder of Inference
- FIGURE 5: Four-Stage Model of Change – Coach’s Role
- FIGURE 6: Managing Life Stress (adapted from Covey, 1989)
- FIGURE 7: Time Management Traps
- FIGURE 8: Long-Term Effects of Stress
- FIGURE 9: Cycle of Negative Self-Talk
- FIGURE 10: Strategic Process of Negotiation
- FIGURE 11: Increasing Your Upward Influence
- FIGURE 12: Experiential Learning Model
- FIGURE 13: Template for a Force Field Analysis
