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The John Adair Handbook of Management and Leadership

(Tuis.) #1

  • Part

  • Chapter  Self-management

    • Introduction Time management

      • Tempus Fugit.........................................................................................................

      • Basic approach to time management ........................................................



    • Developing a personal sense of time...................................................................

      • Time audit ..............................................................................................................

      • Analyse and improve your use of time ......................................................



    • Identifying long-term goals ....................................................................................

    • Making medium-term plans..................................................................................

      • Smarter objectives ...........................................................................................



    • Planning the day........................................................................................................

      • The Adair urgency/importance matrix.....................................................

      • Tips on daily planning ...................................................................................



    • Making the best use of your best time.............................................................

    • Organising office work ............................................................................................

      • Dealing with interruptions ...........................................................................

      • Dealing with paperwork ................................................................................

      • time management in the office ................................................................. Other elements to improve your

      • Managing meetings ........................................................................................



    • Delegating effectively ..............................................................................................

      • Deciding what to delegate ...........................................................................



    • Making use of committed time ...........................................................................

    • Managing your health.............................................................................................

      • How topped up are your batteries? ..........................................................

      • Stress .....................................................................................................................



    • Summary and six-month follow-up test.........................................................



  • Chapter 

    • Introduction................................................................................................................. Setting and achieving goals and objectives

    • Personal goals and objectives ..............................................................................

    • Professional/business goals and objectives....................................................

    • Summary and six-month follow-up test.........................................................



  • Chapter 

    • Introduction................................................................................................................. Decision-making and problem-solving

    • Decision-making skills.............................................................................................

    • The Manager as decision-maker .........................................................................

    • Key elements of effective thinking and decision-making ........................

      • Analysis.................................................................................................................

      • Synthesis..............................................................................................................



    • Other useful approaches ........................................................................................

      • Imagination .......................................................................................................

      • Conceptual thinking ......................................................................................

      • Intuition ..............................................................................................................

      • Originality and Innovation..........................................................................



    • The concept of value in decision-making .......................................................

    • Decision-making and weighing up the options ...........................................

    • Summary and six-month follow-up test.........................................................



  • Chapter 

    • Introduction................................................................................................................. Creativity and innovation

    • Creativity.......................................................................................................................

    • Innovation ....................................................................................................................6

      • Recruit/select creative people .....................................................................

      • Encouragement of creativity in teams ....................................................

      • Team training .....................................................................................................

      • Communicating about innovation............................................................

      • Overcoming obstacles to innovation .......................................................

      • Organisation and Innovation ......................................................................

      • The Generation of ideas .................................................................................

      • Characteristics of innovators ......................................................................



    • Summary and six-month follow-up test.........................................................



  • Chapter 

    • Introduction................................................................................................................. Part 1: Personal reminders and thoughts worth thinking

    • Time management ....................................................................................................

    • Setting and achieving goals and objectives ...................................................

    • Decision-making and problem-solving ............................................................

    • Creativity and innovation ....................................................................................



  • Part

  • Chapter  Managing others

    • Leadership...................................................................................................................11 Leadership and teambuilding

    • Qualities of leadership ..........................................................................................

    • Functions of leadership ........................................................................................

      • Leadership characteristics..........................................................................



    • Leadership skills.......................................................................................................

      • Defining the task............................................................................................

      • Planning.............................................................................................................

      • Briefing...............................................................................................................

      • Controlling........................................................................................................

      • Evaluating .........................................................................................................

      • Motivating ........................................................................................................

      • Organising ........................................................................................................

      • Setting an example .......................................................................................



    • Developing leadership skills ...............................................................................

    • Teambuilding ............................................................................................................

      • Task ......................................................................................................................

      • Team ....................................................................................................................

      • Individual ..........................................................................................................



    • Summary and six-month follow-up test ......................................................



  • Chapter 

    • Introduction .............................................................................................................. Motivation and people management

    • The 50:50 rule...........................................................................................................

    • Needs and motivation...........................................................................................

      • Maslow’s hierarchy of needs ....................................................................

      • McGregor’s Theory X and Theory Y ........................................................

      • Herzberg’s motivation – hygiene theory..............................................



    • Managers/leaders and motivation...................................................................

    • Getting the best from people ............................................................................

      • Be motivated yourself..................................................................................

      • Select people who are highly motivated .............................................

      • Treat each person as an individual.........................................................

      • Set realistic and challenging targets .....................................................

      • Remember that progress motivates.......................................................

      • Create a motivating environment...........................................................

      • Provide fair rewards .....................................................................................

      • Give recognition.............................................................................................



    • Summary and six-month follow-up test ......................................................



  • Chapter 

    • Introduction .............................................................................................................. Communication and presentation

    • Issues in communication.....................................................................................

    • Listening .....................................................................................................................1

    • Reading skills ............................................................................................................

    • Writing skills .............................................................................................................

    • Speaking and presentation skills ......................................................................

      • Effective speaking..........................................................................................

      • Presentation skills..........................................................................................



    • One-to-one interviews .........................................................................................

    • Managing meetings ...............................................................................................

    • Within your organisation ....................................................................................

    • Summary and six-month follow-up test ......................................................



  • Chapter 

    • Introduction .............................................................................................................. Part 2: Personal reminders and thoughts worth thinking

    • Leadership and teambuilding ............................................................................

    • Motivation and people management .............................................................

    • Communication and presentation...................................................................



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