Chapter 6: Leadership and teambuilding 137
- Avoid destructive criticism (encourage self-criticism)
- Review performance systematically
- Discuss future action
- Discuss potential/aspirations
- Identify training/development required
- Avoid common pitfalls, such as:
- dominating the conversation
- making promises unlikely to be kept
- expecting dramatic changes overnight
- blaming those not present.
In judging people, leaders decide who should do what and this
always affects outcomes and so is a crucial skill. Leaders should not
have favourites because:
- it destroys team unity
- the favourite is a personification of your judgement about
people – if others do not agree with your judgement, your
credibility suffers - favourites advance by recognising the social and esteem needs
of their bosses and by pandering to them – the boss can have
his/her judgement impaired by this.
Judgement is improved by analysing impressions formed, discussing
them with others and by making decisions about people more
slowly and after deliberation.
In evaluation, you need to ensure that:
- your decision-making judgement is good
- you appraise people regularly and well
- you are good at judging people
- you evaluate your own performance as much as those who work
for you.