The John Adair Handbook of Management and Leadership

McGregor drew on Maslow for much of Theory Y and put forward

the cluster of features as an unproven hypothesis and further

research was needed (Herzberg) to seek to prove it correct.

In terms of management in practice Theory Y does reveal that in

any individual within an organisation there are untapped resources

of goodwill, energy, creativity and intelligence.

Herzberg’s Motivation – hygiene theory

In Herzberg’s research (published in his 1959 book ‘The Motivation

to Work’), fourteen factors were identified to be the sources of

good or bad feelings:

1 Recognition

2 Achievement

3 Possibility of growth

4 Advancement

5 Salary

6 Interpersonal relations

7 Supervision – technical

8 Responsibility

9 Company policy and administration

10 Working conditions

11 Work itself

12 Factors in personal life

13 Status

14 Job security

160 The John Adair Handbook of Management and Leadership