The John Adair Handbook of Management and Leadership

(Tuis.) #1
Chapter 8: Communication and presentation 185


  • Easy reading makes hard writing

  • Churchill’s guidelines for report writing centred on:

    • setting out main points in a series of short, crisp paragraphs

    • complicated factors or statistics should form an appendix

    • considering submitting headings only, to be expanded
      orally

    • avoiding woolly phrases, opting for conversational phrases

    • setting out points concisely aids clearer thinking



  • Reports can be tested for their effectiveness as follows:

    • is the structure and layout clear and easy to follow?

    • is the content complete and does it:

      • state the purpose?

      • say when, by whom, for whom and with what scope it
        was prepared?

      • identify and address the problem clearly

      • ensure detail does not cloud the main issue

      • give sources for facts

      • use consistent symbols and abbreviations

      • use accurate figures

      • make clear statements

      • have conclusions which flow logically from facts and
        their interpretation

      • ensure other possible solutions are only abandoned
        with stated reasons?



    • in general

      • is the report objective?

      • are criticisms of its recommendations pre-empted?

      • is it efficient and business-like?





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