The John Adair Handbook of Management and Leadership

54 The John Adair Handbook of Management and Leadership

It can be useful to clarify options or, in decision-making to seek to

test by argument or discussion. If done in the right way clarity can

be the result.

Disagreement should be encouraged, not for its own sake of course,

but to stimulate ideas. Discussion prior to action should not be feared,

but arguing badly (for example: being personal, over pernickety,

seeking to procrastinate unnecessarily etc.) should be avoided.

Summary and six-month follow-up test

5

define objective

check information

and decideevaluate

develop options

implement Do you have a

five point plan

approach to

decision-making

and problem-solving?