technician at a Sprint operations center.
Andersen said he liked keeping Sprint’s
cell towers going. But working there as an
employee of an outside firm, one of several
that Sprint contracts with, could be dispiriting.
Workers sitting next to each other received
disparate wages and benefits, with Sprint’s own
employees earning the most, Andersen said.
During holidays, contract workers — whose
contracts all varied — would bicker about who
got to take the day off.
“That’s how companies run,” Andersen said.
“The little guy has not much to lean on as far as
bargaining power.”
After nine months at Sprint, Andersen showed
up for work one day to find that his badge
wouldn’t scan. He called his boss to ask what
was going on.
“My contract company got axed,” Andersen said
he was told. “They didn’t go with that company
anymore, so I got the boot.”
A Sprint spokeswoman, Adrienne Norton,
said the company relies on contractors during
temporary spikes in workload and when there is
turnover. She said less than 10% of the staff at its
network operations center are contractors.
Norton disputed Andersen’s assertion that his
contract company was cut. She declined to
elaborate and referred further questions to the
contract company, which did not comment.
“Sprint values all of its personnel — both
contractors and our full-time employees — and
we work to provide a great environment and a
positive experience for everyone,” Norton said.
Andersen has decided to leave the industry and
plans to pursue a real estate license.
He wants to be his own boss.
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