department.TIP: Your second best option is the usually the Internet^
Internet departments work in a somewhat similar fashion to fleet, thoughthey often quote higher prices, and won’t try to help the buyer get more
money for a trade-in or better financing. Circa 2011, most Internetdepartments still don’t empower their people to the level of a fleet manager, (^)
so behind the scenes there will be a sales and finance manager andperhaps a used car manager involved. But at least they will be willing to (^)
send you an invoice or a quote, so you’ll know more about what theirmargin is, and can better compare various dealers without setting foot (^)
inside one until you’ve got a great price.
Some Internet departments handle the incoming leads internally; othershave only an Internet manager, and the staff actually is the normal
salespeople themselves. The way Internet departments are run is changingincredibly fast, as dealers try to figure out the best way to increase their
closing ratios.
otherwise.TIP: Treat Internet staff as any other salespeople until proven^