Make sure you check
out these important
support articles on
Apple’s website to
better understand
the latest features.A BETTER BACKUP OF
YOUR iTUNES DATA
An encrypted version of
your iTunes backup
includes more information
than a standard one — find
out why you might want to
turn on this feature:
bit.ly/ml158ask1.THE RIGHT POWER FOR
YOUR MACBOOK
There are a variety of
power adapters available
for the MacBook, with
different power ratings and
connectors, so if you need a
replacement, make sure
you get the right one; head
over here: bit.ly/
ml158ask2.NOT GETTING SOUND
FROM YOUR MAC?
If the speakers inside your
Mac aren’t working, then
they’re not necessarily
broken — check macOS is
up to date, then look at
your sound settings:
bit.ly/ml158ask3.Hot topics
right nowEmail Mac|Life at [email protected]
When you first open any upgraded app, note
the time and whether the normal Gatekeeper
dialog appears, asking if you really want to
open it. Then look at the Legacy Software
section in Apple > About This Mac > System
Report. If you don’t see the dialog, the
upgrade probably hasn’t triggered the
mechanism to update its entry there, and
the app’s time of last open will be prior to
upgrading. Confirm this by looking in the
Applications section there, where it should
now appear as 64–bit, and the app’s entry
in Activity Monitor when the app is open.The Legacy Software listing depends on
a process named SPLegacySoftwareReporter
checking the app, which only happens for
updates during “first run” checks after being
downloaded. Custom installers may not set
the quarantine flag on them, which forces
them to be checked by Gatekeeper and then
SPLegacySoftwareReporter.
To check this further, my apps ArchiChect
and 32–bitCheck (free, eclecticlight.co) are
more informative and reliable. Unfortunately,
Legacy Software has too high false positive
and negative rates to be generally useful.
Get an accurate breakdown of your old
32–bit Mac software
I’ve just upgraded a major app using its custom installer. Its publisher claims the app is
now fully 64–bit, and should be compatible when macOS drops 32–bit support, but Legacy
Software still lists it as 32–bit. Who’s right?System Information’s list of legacy software may not refresh — and may provide you with inaccurate results
even if it’s up to date.TECH SUPPORT & TECHSPLANATIONS
ASK
74 SEP 2019 maclife.com