Using technology to run her practice lets
defense attorney Susan Williams give clients the
time and attention they need.
Williams decided years ago she didn’t want a
large staff that would require her to increase
her caseload simply to have the money to pay
her employees. She has one part-time assistant
and uses software for tasks like scheduling and
sharing documents with clients.
“I never want to have a practice where people
feel like their lawyer is being spread too thin,”
says Williams, who is based in Charleston,
South Carolina.
Small business owners who want or need
to limit hiring have developed strategies
that allow them to work more cheaply.
Many have embraced software and apps that
do administrative tasks, make manufacturing
more efficient or provide quick customer service.
Many owners use freelancers or independent
contractors rather than employees; companies
save money on employment costs, and also
have more flexibility when they need specific
talents or expertise for a project.