4 The Practice Question 71
Strategy Examples Rationale
Challenge assumptions. Is the team’s assumption
correct?
The patient fills the pain-
medication prescription and is
taking pain medication in the way
that it was prescribed.
Helps the team avoid
conjecture and question
everyday processes and
practices that are taken
for granted
Expand and contract the
problem.
Expanded problem
Is dissatisfaction with post-
discharge pain management part
of a general dissatisfaction with
the hospital stay as a whole?
Contracted problem
Are there multiple reasons
for dissatisfaction with post-
discharge pain management,
such as inability to pay for pain
medications or fear of becoming
dependent on pain medications?
Helps the team
understand whether
the problem is part of
a larger problem or
is made up of many
smaller problems
Assume multiple
solutions.
Multiple solutions
What ARE best practices for
managing post-discharge pain
in patients following total knee
replacement?
Single solution
What IS the best practice for
managing post-discharge pain
in patients following total knee
replacement?
Helps the team identify
more than one possible
solution to determine
the best fit for the
population of interest