Of the eight categories measured in the survey,
infotainment was the most improved, but still
caused the most problems. Owners reported
fewer issues with Bluetooth connections and
voice recognition.
Vehicle quality has been improving since 2014
when the survey turned up 116 problems per
100 vehicles. Quality was worst in 1998, when
problems per 100 vehicles peaked at 176,
according to the survey.
The 33rd-annual survey questioned 76,256
owners of 2019 model year vehicles from
February through May about the problems they
had in the first 90 days of ownership.