It’s refreshing to
speaktoamanaging
director and hear him
spruik the importance
of people.
Having previously
worked in finance,
before making moves
into the automotive
sector via Jaguar
and then Audi’s
parent company,
Volkswagen,
Sansom believes too
many boardrooms
continue to overlook
theimportanceof
allocating time to
talent management,
acquisition and
development.
“When you join an
organisation, you
have to have a clear
strategy. And then,
once you have that,
youmustcreatethe
people plan – because
you can’t have a
business plan without
apeopleplan,they’re
just so important and
too often overlooked.
”Get the right
people in place, give
them the clear vision
strategy and then
give clear objectives
and performance
management on
adailybasis.It’s
somethingI’vetriedto
putinplaceoverthe
past12months–we
now have a clearer
vision about what
we’re trying to do.
Wehadabiginternal
restructure and we’re
starting to see the
greenshootsofthat
coming through.”Progression
via agitation
Therecentlaunchofthe
impressive ‘R8 RWS’ was
somethingthatinstantlyrevealed
whatAudimeansasabrand.
Itwasboldandunexpected.It
also aligned with the German
marque’s longstanding strapline:
‘Vorsprung Durch Technik’
(progress through technology).
It was ultimately a loud and firm
business statement – in the guise
of an alluring and bonkers 5.2-litre
V10 – and one that signalled the
German marque could more
than keep up with the historical
supercar powers.
“We’ve always been famous
for our quattro all-wheel drive- we’re entrenched in that
drivetrain,” says Sansom. “So for
us to then come out with the RWS
[rearwheeldriveseries],itwas
about showing our capabilities;
thatwe’remorethancomfortable
pioneering. It was also about
showing our main rivals, who
we’velongarguedwithabout
rear-wheel drive, that we can do
it.Andthatwecandoitbigger
and better.”AUDI.COM.AU
“The sales outcome shouldn’t be the solefocusandmeasureofsuccess–themeasure
ofsuccessshouldbehavingthebest
premiumbrandintermsofdesirability,
the value of the brand to the consumer
andwhatitoffersinregardstoconvenience
andexperiencewithintheownershipcycle.”
When it comes to the intangible concept ofdesirability, Sansom says it’s ideally driven by
having “one less car than there’s demand for”.
AtoughtaskforAudi,consideringits depth across nearly all sectors?
“Absolutely,butit’swherewe’retryingtogetto.Werangefromsub$30,000
to $500,000 and to try to manage that
portfoliotothatcriteriaisarealskillandart
–butwe’renowmuchclosertothatin2018
thanwewereayearagowhenIarrived.”
Accompanyingasuiteofnewandupdatedmodelstolandthebackendofthisyearand
into2019–includingthenewgeneration
‘RS4’ and anticipated ‘Q8’ – Sansom’s
strategy involves redeining Audi Australia’s
brandstory.Itbeganwiththerecent
unveilingof#DriveProgress–aninitiative
that,amongotherthings,championsgender
equality–withevenmorenoisetocomevia
reconigured and refreshed ambassador and
inluencerprogramsandgreaterinvestment
in both digital and traditional media
over events and sponsorships.
It’sforthesereasonsthatAudihaslowered
thesailonitstitlesponsorshipofHamilton
Island Race Week after 12 years.
“Therewasnothingwrongwithit–
itwasverysuccessfulandwe’llcontinue
ourrelationshipwithHamiltonIslandon
asmallerscale.Buttoinvestinotherareas
that ladder up to this clear brand vision, well,
theharshrealityisthatweneed to stop
investinginsomethings.”
Ultimately,Sansomfeelshisirst
12 months have steered the company
onapaththatwilllead to new heights,
if it hasn’t already.
“Wereorganised,wehaveaclearvision
andwehaveastrongerbrandstorysetto
emerge, one that is unique to Australia.
We also have an engaged team and dealer
networkandsomegreatproductsonthe
horizon.I’msatisiedwiththeprogresswe’ve
madeandIfeelwe’vealltheingredientsfor
growth in this market with an exciting few
years ahead.”With a top speed
of320 km/h, the
‘R8 RWS’ is limited
to 999 units.People power