104 Macworld • August 2019HELP DESK
via JavaScript on the credit union’s web page) that
causes the server the expel the error. I expect in my
case it’s because I have both business and personal
accounts at the institution, and log in and out of
them at different times. The error is in their system
design, which doesn’t create unique tokens for each
session, and thus retrieves data meant for another
account and has a little software meltdown.
You can check whether stored website data is
the problem by opening a private browser tab in
Safari (File > New Private Window), visiting the
site, and logging in. Private browsing windows don’t
send any stored information, cookies or otherwise,
and only retain site-specific details for as long as
the tab in the private browsing window remains
open. Launching another browser can let you
cross check as well, like Chrome or Firefox.
If the site loads fine in private browsing or
another browser, the problem then is surely stored
data. Safari lets you purge data on a domain-by-
domain basis:1.InSafari,selectSafari>Preferences.
2.ClickthePrivacybutton.
3.ClickManageWebsiteData.
4.In the Search box, enter part or all of the domain
of site in question. It’s best to enter the least
amount of information. So if the domain is bank.
com, but they have secure.bank.com and loans.
bank.comyouenterjustbank.com.
5.Select the items that match, click Remove
All, and confirm the removal. This only deletes