Hotelier Middle East – May 2019

HOTELIER MIDDLE EAST | May 2019 | Volume 18 Issue 05

EVENT AND REVIEW

14

SPICK AND SPAN

T

he Executive Housekeeper’s Forum

is set to return for its seventh year at

Dubai’s Grosvenor House.

Set to be held on 19 June, the forum

will comprise panel discussions to

talk about a range of topics that are

affecting the sector.

The event will welcome more than 150 executive

housekeepers, directors of rooms and laundry managers

from the region’s top hotel properties. Collectively, the

event aims for housekeepers to reflect on how to address

key operator challenges, meeting guest expectations and

driven efficiencies among its teams.

The morning subjects include how housekeeping is the

fundamental reason for a hotel’s success at 9:05am, how

to find the right applicant and how hotels are able to retain

them at 9:20am, how housekeepers can progress during

their careers and be noticed more at 10:00am, a supplier

insight into the costs of keeping on top of a ‘spotless’ room

The Housekeeper’s Forum will be in June

KEYNOTE PRESENTATION:

FACING CHALLENGES AND

POSITIVE OUTLOOK

How housekeeping is fundamental

to a hotel’s success. Our keynote

speaker Pamini Hemprabha will

discuss the main challenges that the

housekeepers are currently facing

and how the current market makes a

positive drive for the industry.

PANEL DISCUSSION:

STAFFING AS THE MAIN

CHALLENGE

Hiring from different countries has

been difficult with restrictions on the

paperwork needed from different

government policies. However, once

you have hired the perfect fit, what

can the executive housekeepers do

to retain them?

Some people use this as a

stepping stone to move in another

departments, leaving a vacancy to

be filled agian. This panel session will

see Executive Housekeepers share

their practices and tips that help you

to retain employees.

at 10:40am, ways to bridge the gap between cost and

creating value to meet profit margins at 10:50am.

The afternoon discussions will comprise adopting new

technologies and automation to future-proof operations

at 12:15am, encouraging housekeepers to drive social

media for good reviews at 12:55pm, a supplier insight into

using green cleaning materials and finally sustainably

reducing costs such as cutting out plastics from cleaning

products to amenities.

The discussions will be headed up by our line-up

of speakers such as Grand Hyatt Dubai’s executive

housekeeper, Tatjana Ahmed, Mina Seyahi Complex’s

executive housekeeper Pamini Hemaprabha, Palazzo

Versace Dubai’s director of housekeeping, Chandra

Illanperuma and Radisson Blu Hotel Dubai Deira Creek’s

executive housekeeper Sheeja Sasidharan. Our sponsors

are Dyson, Diversey, Transguard and Mühldorfer.

THE 2019 EXECUTIVE HOUSEKEEPERS FORUM