Hotelier Middle East – May 2019

SCHOOLS YOU SHOULD KNOW

HOTELIER MIDDLE EAST | May 2019 | Volume 18 Issue 05 45

Please provide an outline of the

courses you offer?

Dubai College of Tourism (DCT)

provides certificate, diploma and

applied bachelor level programmes

in five faculties: Tourism, Hospitality,

Retail, Events and Culinary Arts.

A certificate-level course is full-

time study from September 2019

until June 2020. On successfully

passing certificate level, students

can then proceed to diploma and

onto applied bachelor levels. Our

entire structure complies with the

National Qualifications Framework

and courses are accredited by KHDA.

That means that our certificates are

Certificate level 4 qualifications. A

certificate level 4 requires 1,020

hours of study. Meaning study is

full-time, five days a week over three

trimesters. It would be impossible

to secure a certificate level 4 any

faster than that, and it is very

important that students verify the

level of qualification provided. Far too

many vendors don’t provide a clear

distinction on the level of certificate

they are teaching. A diploma requires

a further 330 hours of study or

more complex units and an Applied

Bachelor requires a total of 2,610

hours of study.

Have you recently introduced any

new courses?

We recently introduced two new

part-time courses, which are the

following: Food and Beverage Service

Professional; and Business Studies.

Both courses are available on one

weekend day and two evenings a

week. The Business Studies course

is a Certificate Level 2 qualification

totalling 360 hours of study.

What other services does the college

offer?

Dubai College of Tourism also operate

the Dubai Way platform, which

provides courses for the entire ‘tourist-

facing-workforce’. The programmes

such as Dubai Way, Inclusive Service

and Chinese Traveller Standards are

critical to the visitor experience and to

repeat visitation. Ensuring that Dubai’s

‘tourist-facing-workforce’ are as

knowledgeable about our city and as

resourceful as possible is essential if

we are to meet our goals.

The Dubai Way programme

consists of 30 video lessons,

activities and online assessments, all

designed to improve the knowledge

of the ‘tourist-facing-workforce’. With

improved knowledge our workforce

will become more resourceful and

therefore provide a much better

experience for our millions of visitors.

It is also critical that our workforce

understands how to be fully inclusive

and welcome all visitors to Dubai.

Our ‘Inclusive Service’ training

programme provides the knowledge

to assist our workforce to welcome

‘People of Determination’ to Dubai

and ensure that everyone receives

the same level of service irrelevant of

their disability.

Tell us about your student mix.

Our students are predominantly from

Dubai and the Northern Emirates

and are a broad reflection of the

nationalities represented within the

UAE. Our core focus is on recruiting

students who grew up in Dubai and

who call this wonderful city home.

With more than 500,000 school age

children studying in Dubai we have a

large future workforce and we would

like to see them study through DCT

and back out into our workforce.

Dubai College of Tourism

offers a range of courses

Hospitality Schools

DUBAI COLLEGE OF

TOURISM

GET IN TOUCH

Tel: +971 600 55 5559

Email: [email protected]

Website: dct.ac.ae

Essa Bin Hadher

Essa Bin Hadher, general manager of the Dubai

College of Tourism reveals the latest courses, the

college’s philosophy and student mix