65Email us your problem and we’ll try to help:
[email protected]Have I completely
removed
Kaspersky?
Q
I followed your advice
to remove Kaspersky
from my PC. However, while
investigating why WordPad was
taking ages to start, I discovered an
entry for Kaspersky lurking in the
‘Network adapters’ section folder in
Device Manager. Then, Windows
would not start up. After restoring
my system, I ran a Kaspersky-removal
tool that I found. On restarting my
PC, the offending network driver
had gone and WordPad now opens
normally. Are there likely to be
any further nasties left behind
by Kaspersky?
Tony SteeleA
You’ve already solved
your problem, so we’re
publishing your question
partly for reassurance and partly as a
cautionary tale.
On that latter matter, it’s never a
good to idea to randomly removedrivers just because you believe |
them to be suspicious. You didn’t
say specifically but we think in this
case you removed Kaspersky Security
Data Escort Adapter, which is a virtual
device driver attached to the VPN
elements of that program. We don’t
know why it was left behind when
you uninstalled Kaspersky, but removing
it manually resulted in your PC failing
to boot – so now you understand that
this was a bad idea.
Thankfully, we can reassure you
that, as you’ve now downloaded andrun Kaspersky’s ‘kavremover’
tool, there should be no remnants
of the program on your PC. For the
benefit of other readers, this is a
free download from http://www.snipca.
com/41538.
Simply double-click the downloaded
kavremvr.exe file to launch the tool
(see screenshot^1 ), choose the relevant
Kaspersky program from the dropdown
menu^2 , type the scrambled code to
prove you are human^3 and then click
Remove^4.How do I stop my neighbour hearing my iPad?
Select Bluetooth and go to ‘My Devices’ (1), then tap ‘Forget This Device’ (2)Q
As my wife has sadly passed
away, I gave my Bluetooth
headphones to a friendly
neighbour, because I no longer need to
worry about disturbing her when
watching things on my iPad. He got them
working on his own iPad, but we both
soon realised that they’re sometimes
connecting to my iPad! We both had a
look in Settings but could find no way to
stop this, other than switching off my
Bluetooth. I no longer need the Bluetooth
function, so I’ve done that – but it strikes
me that one shouldn’t need to. Is there a
proper way to delete their connection
with my iPad?
Henry Walsh
A
There is and it’s easy – but, like
so much else, only when you
know how. First, launch Settingsand then, on the left, tap Bluetooth.
Then, in the right-hand pane, under
‘My Devices’, you should see a list of all
previously connected Bluetooth devices
(see screenshot^1 ). If you’ve only ever
connected your set of headphones, it’ll be
just the one item here.The trick that’s not obvious is to first
tap the little icon to the right of the device
entry – a lowercase i in a circle. Now you
just need to tap Forget This Device^2 and
confirm by tapping Forget Device, and
your neighbour will no longer need to be
unintentionally nosy.Download ‘kavremover’ (1), select the
Kaspersky program to delete (2), type the
scrambled code (3), click Remove to finish (4)Issue 631 • 11 – 24 May 20221 2
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