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14

NEWS

March - April 2015

New Team Member For Martin Professional

SINGAPORE: HARMAN’s Marti n Professional
has welcomed Glenn Loh to Marti n’s Asia &
Pacifi c team as Key Account Manager. Loh
will be based in Singapore and will report to
Alfonso Zarate Takano, Architectural Manager
for Marti n’s Asia & Pacifi c team.

“Glenn’s skills make him a valuable asset to
the Asia & Pacifi c team,” said Alfonso. “He
brings with him vast marketi ng experience
and we’re confi dent he’ll seamlessly integrate
with both the team and our existi ng business
partners in the region.”

Before joining Marti n, Loh worked as a

Key Account Manager for Philips Lighti ng

in Singapore. He is highly experienced in

account management, project sales and

developing and setti ng up new business

models, and he is used to operati ng across

diff erent markets in Asia rewrite.

Commenti ng on his appointment, Loh stated:

“I’m looking forward to establishing strong

relati onships with Marti n’s solid customer

base in the region and applying myself and

my knowledge to generate impactf ul results

for team Asia & Pacifi c.”

http://www.marti n.com.sg

Powersoft Kickstarts 2015 With Regional

Training Tour

ASIA: Powersoft , manufacturer of
professional power amplifi ers, recently
concluded the Powersoft Training Center
program with a three-city Asian tour in
January, bringing Powersoft First Level
Training course to authorized service centers
in India, Indonesia and Sri Lanka. Designed
in collaborati on with Powersoft distributors,
the 2-day session was conducted by Marco
Mannucci, Powersoft Customer Care
Manager.

As part of Powersoft ’s long-term strategy to
develop experti se across all markets with
brand presence, Powersoft has introduced
regular technical training courses for
authorized dealers and service centres.

This January, Mannucci visited Sri Lankan
distributor, SoundGear in Colombo from the
13th to 14th, Indian distributor, Cinetekk in
Chennai from the 14th to 15th and lastly PT
Citra Inti rama in Indonesia from the 19th to
21st of the month, respecti vely conducti ng
First Level courses to train technical and
backend staff.

“Both trainings conducted in Colombo

and Jakarta are First level Courses created

by Powersoft and our goal is to provide

in-depth knowledge on how fi x failures

and allow service engineers or technicians

of distributors to be bett er equipped and

able to provide specialized support for

theirs customers and end users” explained

Mannucci.

Part of the training was focused on the

K Series and M Series and in Jakarta, 7

parti cipants att ended the session with service

manager, Kartana Seti jaharsana in support.

In India, Cinetekk off ered training to all

employees of the company under the

directi on of Murali Manohar and led

by Mannucci and Swamy K. Varathan,

respecti vely. As the fi rst authorized service

centre of Powersoft in South Asia, Powersoft

reaches 25 authorized service centres around

the world.

Through the technical support off ered by

authorized service centres, Powersoft is able

to resolve every technology-related problem

that clients face anywhere in the world. One

of the company’s greatest assets is reliability

and not just to the products made but also to

the people. The company’s customer service

department is a channel that gives clients the

best assurances to get problems fi xed within

the shortest turnaround ti me, and this is a

great benefi t for customers who have chosen

Powersoft amps.

“Having Marco here with us was a real

benefi t to my team. He gave us proper

training on how to handle the amplifi ers

inti mately and his point of view really stuck

with my people. Having worked with several

other notable amplifi er brands before, our

working relati onship with Powersoft ’s senior

management is special. They are as hands-on

as we are and our management style serves

both companies well,” said Murali Manohar,

Vice President Sales and Marketi ng Cinetekk,

India.

Upon conclusion of the First Level training

course, Cinetekk will send employees to

Powersoft headquarters in Florence, Italy

for the second part of this extended training

program this April.

“Generally each course is divided into

two sessions, theoreti cal and practi cal. In

the former, the amplifi ers and their main

operati ng methods are explained. In the

latt er, course members learn to detect the

amplifi er’s failure board and how to replace

it. Through these training courses, Powersoft

pays close att enti on to the quality of our

products and assures effi cient and eff ecti ve

post-sale service. In additi on, these courses

are an opportunity for assistance service

centers that want to expand their know-

how,” said, Luca Giorgi, Powersoft Marketi ng

and Sales Director.

Having concluded another First Level training

program this month in Taiwan, Powersoft

plans to off er more educati onal courses

across markets in the Asia Pacifi c region

soon.

http://www.powersoft -audio.com

In India, Cinetekk off ered training to all employees
of the company.