HR Asia — January 2018

(Nancy Kaufman) #1
HR ASIA BEST COMPANIES TO WORK FOR IN ASIA 2017 HR ASIA BEST COMPANIES TO WORK FOR IN ASIA 2017 HR ASIA BEST COMPANIES TO WORK FOR IN ASIA 2017 HR ASIAHR ASIA BEST COMPANIES TO WORK FOR IN ASIA 2017 HR ASIA BEST COMPANIES TO WORK FOR IN ASIA 2017 HR ASIA BEST COMPANIES TO WORK FOR IN ASIA 2017 HR ASIA

HR ASIA BEST COMPANIES


TO WORK FOR IN ASIA 2017


CHINA


T


his year, 4,250 employees from a total of 158
companies across Malaysia responded to the HR
Asia Best Companies to Work for in Asia™ Survey.
As part of the judging parameters of the Awards,
each participating company nominated at least 20
employees, or 20% of their workforce (whichever is
lower), guided by an Employee Selection Guide to take the HR Asia
Employee Input Survey™ (EIS).
HR Asia developed this proprietary survey in consultation
with a team of senior industry practitioners and leading thought
leaders. The EIS addresses issues of engagement, motivation and
advocacy using a 5-point scoring scale.
The Summary of Findings is based on three main factors
that determine the satisfaction of the individual in an organisation:
Heart, Mind and Soul. Likewise, questions in the EIS were struc-
tured around three categories: employee engagement, workplace
culture, as well as advancement and development opportunities.
Various other key points from each company were also taken
into account, so as to obtain as accurate a result as possible.


HEART, MIND & SOUL Respondents in this survey scored
the highest in the behaviour and advocacy categories. 84.6% of the
employers had created a sense of company ownership and loyalty
that the employees were proud to be part of.
They agreed to the sentiment of “I would like to pursue my career
in this organisation for at least two more years” and “Overall, I would
recommend this organisation to others as a great place to work”.
Emotional engagement came a close second. 82.8%
respondents were comfortable and experienced job satisfaction.
Sentiments such as “I know clearly what is expected from me
at work” and “It is important to me that I meet or exceed my
customer’s expectations” won the highest ratings.
Listed employers also scored high in creating positive
motivation and intent among employee; with 82% of respondents
agreeing that their workplace is motivating and encouraging
through their response to statements of “In my organisation, people
will reach out to help and support each other” and “I receive enough
support to do my job effectively”.


WHAT EMPLOYEES ARE HAPPY ABOUT The lead-
ing sentiment across all surveyed companies is “I know clearly what
is expected from me at work”, followed by It is important to me that
I meet or exceed my customer’s expectations” and “I would like to
pursue my career in this organisation for at least two more years”.



  1. Employees know clearly what is expected from them at
    work (Average score of 4.41/5) 88.2% respondents felt that
    they understood their job scope and performance expectations.
    Awareness and clarifi cation of e[pectations help employees
    structure their work and prioritise their efforts as a team to work
    towards organisational goals.

  2. Meeting or exceeding customer expectation (Average
    score of 4.32/5) 86.4% respondents felt that delivering on
    customer expectations is highly important and a source of job
    satisfaction.

  3. Employees will continue to work in this organisation


for at least two more years (Average score of 4.31/5) 86.2%
respondents felt that they would like to pursue their career for at
least two more years as they are happy and satisfi ed with all the
benefi ts provided in this organisation.

ON THE EMPLOYEES’ WISHLIST Rating lowest in
the survey were sentiments such as “I am included in decision
making process”, “I am empowered by the organisation to pursue
opportunities for my professional development” and “At work, my
opinions and ideas are appreciated”.


  1. Employees feel that they do not get involved in decision
    making process (Average score of 3.82/5) 23.6% respon-
    dents feel unhappy that they do not get involved in decision
    making. They do not have a chance to contribute themselves in
    the company’s success. Employees feel strongly that if given a
    chance to be part of the decision making process, they can make
    a difference and be more motivated and satisfi ed with their Mob.

  2. Employees feel that they do not really get supported by the
    company in pursuing their own professional development
    (Average score of 3.86/5) 22.8% respondents do not feel
    empowered or supported by their company in pursuing their
    own professional development. Employees need the kind of
    motivation and support to seek opportunities in advancing
    their own career growth which as indicated is greatly lacking.
    If employees feel there is no greater scope in increasing their
    professional abilities, they are likely to remain dissatisfi ed with
    their organisation.

  3. Employees feel that their opinion and ideas do not get
    appreciated (Average score of 3.94/5) 21.2% respondents
    opine that their opinions and ideas are not given the level of
    appreciation or seriousness that they had expected and as such
    feel that these ideas were “not appreciated”.


WHAT EMPLOYERS THINK The leading sentiment
across all surveyed companies was “Shrinkage/ theft is rarely a
problem in our workplace”, followed by “Performance appraisals are
conducted individually at predetermined time intervals” and “Safety
at workplace is one of the top concerns in our company”.
81% of the companies surveyed felt that they conducted
regular performance appraisals. Appraisals bring employers and
employees together to discuss and identify work
responsibilities while correcting weaknesses and recognising good
performance.
76% of the participating companies felt that safety was top
priority in their respective companies. It is essential for employees
to have a safe environment in which they will be comfortable to
work in and for employers to provide this necessary safety with
regards to operation, procedures and policies.
A safe workplace is conducive in creating positive productivity
where employees not only perform better but also feel they matter
to their organisation. 81% of the companies feel that theft is not a
regular occurrence in their workplaces.

SUMMARY On a positive note and as a benchmark for other
companies, the employers listed scored signifi cantly above the
average across the board in both the EIS and the WEES – HR Asia
Workplace and Employee Engagement™ Survey – demonstrating
that they are a cut above the rest.
We would like to take this opportunity to thank all participating
companies and survey respondents for taking part in the HR Best
Companies to Work for in AsiaŒ Survey. We are confi dent that
through this, we have collectively raised the bar for workplace
practices in China and across the region.

TT


his year, 4,250 employees from a total of 158
companies across Malaysia responded to the HR
Asia Best Companies to Work for in Asia™ Survey.
As part of the judging parameters of the Awards,
each participating company nominated at least 20
employees, or 20% of their workforce (whichever is
lower), guided by an Employee Selection Guide to take the HR Asia
Employee Input Survey™ (EIS).
HR Asia developed this proprietary survey in consultation

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