The CEO Magazine Asia - February 2018

Sharifah identified opportunities to

improve SMART’s level of service to its users

by providing enhanced comfort and a safe

driving environment, as well as initiating

several technological upgrades. “SMART

is currently the only highway tunnel in

Malaysia fitted with a minimum 3G signal.

We have converted the conventional tunnel

lighting to LED, completed in December

2017, and are working with telcos to upgrade

tunnel communication systems from 3G to

4G, and implementing various cosmetic

enhancements to provide further comfort for

users,” explains Sharifah. “The uniqueness of

SMART is recognised on an international

level and its past success in mitigating flood

and congestion issues is a testament to its

utility. We strive to exceed expectations

and achieve sustainable returns for our

shareholders, and we never compromise on

our responsibility to effectively and efficiently

manage tunnel operations.”

Sharifah has seen rapid changes since she

joined SMART in 2016, and always tries to

stay at least one step ahead of the fast-

evolving transport landscape in Kuala

Lumpur’s city centre and the surrounding

area. She has seen a trend in the use of

transport systems such as Mass Rapid Transit,

Light Rail Transit and convenient services

such as Grab and Uber.

“These new competitors have significantly

impacted the traffic on toll highways and in

our tunnel system. To overcome this

challenge, we think of out-of-the-box

solutions as well as doubling our efforts to

improve our level of service to tunnel users,”

explains Sharifah.

In the short-term, Sharifah’s goal is to

minimise traffic disturbance and leaks

throughout the period of massive

development around SMART’s vicinity. As for

the long-term, she aims to capitalise on the

development to contribute to traffic volume

through increased connectivity and traffic

alignments. “SMART’s primary function as a

flood mitigation system has been the envy of

other countries, with many looking to

Half page advert

Cyfield

Mechanical & Electrical Fabrication

and Installation Specialist

Singapore Tel: +65 6532 3208

Malaysia Tel: +603 4285 5111 (Hunting Line)

Mobile: +6012 6135621

Fax: +65 6532 3348

Email: [email protected]

CYFIELD

can be your partner in Water

Resources Related Industry

We work closely with some of Malaysia’s most reputable

consultant firms, who specialise in conceptual and detailed

design of pumping systems, water control systems and water

treatment plant.

This unique blend of management and technical expertise

along with our specialised knowledge will ensure the optimum

approaches are selected to meet our client requirements.

(M) SDN BHD

(S) PTE LTD

SERVICES

INCLUDE:

• Design


• Fabrication
  
  
  • Installation
  
  
  • Testing & commissioning
  
  
  
  

CYFIELD
2A, Jalan Mega,
Taman Mega Jaya,
56100 Kuala Lumpur.

(M) SDN BHD(S) PTE LTD