The CEO Magazine Asia - February 2018

(Darren Dugan) #1
theceomagazine.com | 137

RIDE.”


“It’s been an


Malaysian theme park Sunway Lagoon has come a long way
since its beginnings at a former mining site.

WORDS SHARON MASIGE • IMAGES KELVIN & KIM PHOTOGRAPHY

amazing


S


unway Lagoon – home of Asia’s
first Nickelodeon-based attraction
and the world’s largest funnel ride,
the Vuvuzela – is one of Malaysia’s
most popular family destinations.
It is one of two theme parks
owned by the Sunway Group and has six
adventure zones featuring more than 90 rides.
The other park, Sunway Lost World of
Tambun, is action- and adventure-themed,
offering both a day and a night experience
filled with recreational and leisure activities.
The two parks enjoy a combined total of
more than three million visitors each year.
Apart from having some notable
attractions, Senior General Manager of
Sunway Theme Parks, Calvin Ho believes
Sunway Lagoon’s success is due to its
customer care. “We strive to deliver the

‘Best Day Ever’ experience,” Calvin tells
The CEO Magazine. “We make families
happy and, at the end of the day, we make
them have something to look forward to for
next time. The joy, the laughter, the family
bonding, the friends we see hanging out in
the parks – that’s our greatest achievement.”
Prior to Sunway, Calvin made his mark
in the hotel industry. “I worked in Europe
for a couple of years,” he says. “I did hotel
management courses and joined the hotel
industry in Hong Kong and Australia. Then
I got headhunted to join the theme park
industry in Malaysia and I have never looked
back. It’s been an amazing ride.”
Although Calvin describes working for
the theme parks as fun, he acknowledges that
there was a lot to learn to ensure continued
operations. “In this industry, we are »

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