are the best, then that’s it; we’re not going to
do anything more. But if we keep reminding
ourselves that we can be better and we are
humble with what we have, then that will
keep us going for another 25 years
or more.”
These principles are
exemplified by the staff.
For instance, one of the
cleaners found a bag
containing nearly
RM8,000 and handed
it over to the park’s
Lost and Found
counter. The bag,
which also contained
three passports, belonged
to a Saudi Arabian family.
This worker’s honesty was
praised by the company’s
management team, who presented them with
a hamper as a token of appreciation.
Calvin attributes the low employee
turnover rate to the founder’s management
style and his humility – he still picks up
rubbish on the grounds when visiting the
parks. “He leads by example,” Calvin says.
“There are plenty of employees who have
worked here for 10, 20 years.
It speaks volumes about the
kind of leadership the
Chairman shows.”
And it’s not just
employees who have
stuck by Sunway for
this length of time but
suppliers as well, and
that, notes Calvin,
is due to effective
communication. “They
are our teammates,” he
says. “We have constant
meetings with them. Every
partner has ups and downs, good
months and bad months, and I think it’s
crucial that we maintain that communication.
We have a business development division and
a procurement department that constantly“What I like the
most is humility.
If we forget about
this, then
complacency steps
in and we stop
innovating.”
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