they are going to compete with our total solu on quality and
proposi on.
Not only is there but the channels are also undergoing innova on. It
both these aspects of business, then the en re ecosystem is rendered
easy- to appreciate, design, build, operate, maintain and drive profits,
besides pleasing the customer. Ten years ago these systems were very
expensive, but today price points are lower, func onali es are higher,
user interfaces are easier making a common user experience as a key
driver. ClearOne drove this trend and con nues to do so in the Pro AV
market.
SI Asia: These are the days AV over IP/IT and even AV over fiber.
What's ClearOne's (s)take?
ZEE: I said earlier, ClearOne is one of the earliest adopters of AV over
IP, and we, in fact, have the US trademark AVoIP®, when we
introduced in 2009 our AV over IP technology. It was sort of a push to
get the integrators to open up to the need to be in the knowhow with
the trend. Today, we are a very compelling solu on. Again here, our
AVoIP solu on, VIEW Pro and VIEW are very unique in their ability to
create digital walls, display composi on and other func ons without
the use of addi onal hardware. Our encoders and decoders connect
thru ethernet cable to standard managed ethernet switches which
can be daisy-chained thru fiber for very large systems.
As men oned earlier, our video collabora on solu on is almost all
so ware centric at its core. Our solu ons can be available thru the
cloud living on public or private servers, or can be had in simple and
economic room appliances opera ng on enterprise networks. These
are not hardware based solu ons with sta c func onality. Our
solu ons offer rich func onality on an as you need basis with
so ware licenses to add features when you need and if you need.
Within our collaborate solu on, we offer func onality including of
video conferencing, wireless presenta on, whiteboarding, recording,
streaming and chat. We also offer na ve Skype for Business
compa bility so ware upgrades for enterprise who wish to enrich
their Skype for Business applica on.
Our so ware based solu ons are targeted to meet the demands of
any device, any applica on, any me. Only so ware and networked
solu ons can meet these goals.
SI Asia: Doesn't it support the no on that ProAV industry is moving
from a firmware-based business to so ware-based domain?
ZEE: Yes, in fact, I had a situa on recently where this no on came to
the fore. I actually feel the Pro AV industry needs to change its name-
it doesn't mean anything in the current standing. In my view, the term
ProAV diminishes the technology, the opportunity and the
possibili es that this industry domain can scale. For example, what
we are doing here at the ISE- it's Networked AV. The term needs to
be replaced by the term Networked. As you can see, today it's all
about how we connect-communicate- collaborate with one
another through so ware-driven networked applica ons for audio,
video and content thru group and personal appliances and
endpoints including mobile devices and room systems; there are so
many user interfaces that connect these endpoints by means of
networks and so ware. The industry has evolved so much in the
last ten years, that it doesn't just isn't reflected in the name ProAV
anymore. The industry is in the process of reinven ng itself; those
who bring value will survive including both the manufacturers and
its sales channels. In fact, the channel may be among the most
ripe for change by adap ng to accommodate how end-user make
buying decisions and purchases.
SI Asia: Having travelled thus far, what brand value, you think
ClearOne has created for itself?
ZEE: Building ClearOne value is an incremental process. It is like
climbing a mountain, you would have made some good, big strides,
but you will have an odd suffering or two. ClearOne, along the way
of its climbing the mountain, has made some great successes like
the beamforming mic, ceiling mic, AVoIP VIEW and our Video
Collabora on solu ons offered in the Cloud and in low cost room
appliances or both.
At this point, I think we have a great recogni on by our partners,
and we are seeing more opportuni es. In the transi on of our CP1
(Converge Pro 1) pla orm to CP2, we did not appreciate the
challenge the transi on process would be. We underes mated
how comfortable our Partners had been with CP1, and the longer
learning/training curve partners would need to adopt Cp2.
Some mes, we take two steps forward with one back. That is
reality. Having said that, what I can vouch for now is that ClearOne
is very well posi oned for a very strong future.
SI Asia: Do the ini a ves, vision and focus have something to do
with the name ClearOne?
ZEE: Aah, I think ClearOne as a brand is a fantas c name; it's been
associated with audio, clear audio but I think since we introduced
our video solu ons, the brand extends beau fully to video- clear
video. Now the ClearOne brand is evolving and will be associated
with its total audio and video solu ons- the clear one choice in the
AV market to which to go. In fact, as a measure of es ma ng our
progress of our brand to include audio and video, we plan to
exhibit in the UC sec on of ISE 2019, next year.
SI Asia: How far or near do you see ClearOne from the peak of the
mountain you said?
ZEE: We have done a lot of hard work both on all fronts of the
business; we made strategic bets on the market, made significant
investments on our bets, and rolled out some very innova ve
solu ons. At this point we have reached a spot where we do
believe we will reach our goal as we educate and advocate our
unique vision and solu ons. Stay tuned to InfoComm 2018.
http://www.clearone.com
S IA
INTERVIEW