PREPARING FOR THE FUTURE
By leveraging these new technologies, Tracy hopes
to make workloads more manageable for her
account brokers while also making it easier for
clients to reach out using online messaging andBDOI’s self-service customer portal. “We are looking
at automation, insurtech innovations, and industry
best practices to streamline our workflows and
secure our data privacy,” she says. “This year, we’re
also launching a series of product-bundling
innovations to benefit our clients. BDOI will
continue to do what we do best: to provide
customised risk management and insurance solutions
to our corporate clients, to innovate on product
bundling, and to pay the majority of our claims
within 90 days.”
In the short-term, BDOI will continue to
offer customised insurance and risk management
solutions and improve on the existing packages
for its corporate accounts. “For the retail market,
we will capitalise on alternative and digital channels
to reach new markets and consistently fulfil our
customer promise in providing excellent service
to all Filipinos.”“The continued success of BDOI comes from their passion to put the
interest of their clients first. Not only does BDOI continue to innovate
customised solutions, they are also focused on after-sales, and their
AR management is admirable.” – Ramon Dimacali, CEO,
FPG Insurance“What we do best:
to provide customised risk
management and insurance
solutions to our corporate
clients, to innovate on
product bundling, and to
pay the majority of our
claims within 90 days.”
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