According to him, the three main aspects of a
business – people, processes and technology – are
all interlinked. When adopting new technology,
non-technical factors like human resources, become
very important. New technologies could be
functioning well but may not be optimally utilised.
This non-technical failure is normally associated
with humans simply being, well, human. So, human
resources need to be trained in a sustainable manner
to help the company adapt to change.PELINDO III’S PEOPLE
To attract and retain the best talent, the company
provides salaries and other benefits above the
Indonesian government’s regional minimum wage.
Plus, it offers a Computer Ownership Program
to employees, allowing them to purchase a laptop
for just 30 per cent of the cost, with the remaining
70 per cent paid for by the company. After two
years, the computer belongs to the employee.
Pelindo III also offers a Flexy Time Program,
where employees have a 30-minute allowance
to either arrive late or leave early, as long as they
work the full eight-hour work day. A HouseOwnership Program is also being considered.
“Pelindo III has a bright and talented workforce,
with many of our employees in the 25–35 age
group,” says Ari. “We try to cater to each generation
through small but meaningful ways, like forming
a WhatsApp group to conduct discussions, receive
feedback and pitch suggestions for the company’s
progress. It has been received well.”
As a hallmark of its social and technological
growth, Pelindo III recently exhibited its new
HomeTerminal app at the TOC Asia Conference
& Exhibition in Singapore. The app is made to
accelerate and simplify the process of booking
port services. There are four service features
integrated into the terminal operating system:
service vessel, port activities, logistics, and
container management.
These features allow users to monitor the
movement of ships and goods in real time through
smartphones, streamlining access and making it
convenient for them in terms of operations, shipping
and logistics. In addition, existing port service
providers interact with users, going by prices that
have been set transparently.Half page advert
Konecranes
Finland
CorporationKonecranes have had a long
association with Pelindo III since
2001, and share their strategic view.
Pelindo III is an Indonesian
state-owned enterprise engaged in
port services and use Konecranes
as their preferred supplier as we
can provide machines to meet their
specifications. Konecranes have a
proven track record for tendering
and evaluation processes, and look
forward to our continued collaboration
with Pelindo III in the future.
Tuomas Saastamoinen, Senior Vice President, Sales & Marketing, Port SolutionsInterview | INVEST