“Before I came to Taiwan, I did some research
and knew that I needed to make some changes to
the firm and build team spirit first. I’m really pleased
to see the progress. Teamwork has become one of the
driving forces behind many of our wins.
“And when I talk about working as a ‘team’, it’s
not only in Aon Taiwan internally, but also Aon as a
whole. So we bring in more resources from the wider
region, so that we can be seen as an Aon company
rather than just an independent, separate company.”
Aon Taiwan specialises in risk, retirement and
health insurance solutions. Its parent company,
Aon, is listed on the New York Stock Exchange
and has more than 50,000 workers in 120 countries
around the world.
While working to establish a new company
culture, Ernest needed to break some old habits.
“One of the ideas we’ve derailed is the thinking
that we can’t grow the business,” he says. “We must
grow, and we will; not only from the organisational
perspective but from an individual’s perspective, too.
“In the past, everybody thought Taiwan was a
small country economy-wise; that it wasn’t growing
much so there was no opportunity for Aon Taiwan to
grow. But we’re changing that perception. Today, we’re
no longer second to anyone because, in the past two
and a half years, we’ve seen a lot of new business.”
Now Ernest is geared towards building a culture
enshrined in teamwork. “We say to everybody that
nobody’s a hero,” he says. “When everybody works
together as a team, then we can all become heroes.”PREVENTING RISKS
WITH INNOVATION
In 2017, Aon Taiwan released a list of the top 10
enterprise risks in the country, and among the top
five was the failure to innovate. This is something
Aon Taiwan wants to ensure it prevents. “The
first thing we do is we never stop changing,” Ernest
explains. “Unless people keep changing their mindset
and their way of doing things, they cannot be
innovative.” One way the company helps innovation
is to regularly rotate employees’ jobs so they can
bring in new ideas.
But it’s not just constant change that is
encouraged; Aon Taiwan also fosters an environment
where people are called upon for their input into
innovative practices. “Apart from rewarding ourHalf page advert
FORMOSA TRANSNATIONAL
ATTORNEYS AT LAWJackson Huang, Managing Partner
of Formosa TransnationalJackson Shuai-Sheng Huang is a member of New York Bar Association
and the managing partner of Formosa Transnational Attorneys
at Law, a major law fi rm based in Taipei. He specialises in dispute
resolution, international arbitration, energy law and corporate law.
Jackson and Formosa provide professional legal services to key
clients Asia wide as well as globally in the fi nance, high-tech and
industrial sectors. Notably, Jackson has represented Tatung Group
against a hostile takeover from its shareholders, and has assisted
clients in Asia in acquiring shares in Taiwanese companies.“We bring distinctive quality, teamwork and value to our clients- and innovate in everything we do,” says Jackson.
+886-2-2755-7366[email protected]http://www.taiwanlaw.comINNOVATE | Interview