Business Spotlight PLUS Kommunikation
Dialling in for success
- Conference-call considerations A
Complete the following three paragraphs, which are based on Bob
Dignen’s article, using the words from the boxes.The cost of (A) .............................................. videoconferencing is often(B) .............................................. high. This means that many (C) ..............................................still use audio conferencing even if this brings with it several(D) .............................................. problems. There is a lack of (E) ..............................................clues and it’s hard for participants to (F) .............................................. when they canonly hear the others.You need to think about the (G) .............................................. of the call. Conferencecalls often fail because of basic organizational (H) ............................................... Fo rexample, some people (I) .............................................. in from a noisy environment.Other people are in a(n) (J) .............................................. with a weak or(K) .............................................. signal. These (L) .............................................. problemsshould be dealt with immediately.Good (M) .............................................. for a confer-ence call takes time and this is a key(N) ............................................... But we need to askwhat the (O) .............................................. will be ifwe don’t (P) .............................................. this time.Failing to prepare properly in the(Q) .............................................. process can causesignificant problems later.Challenging:
conference call Foto: KatarzynaBialasiewicz/iStock.comconcentrate
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