questionnaire/survey is important, along with providing them contact informa-
tion if they have additional questions/concerns (Meadows, 2003).
Observation
Structured observations provide a way to quantify an explicit feature of the
phenomenon under observation. For example, a researcher could count the
number of people who wash their hands after using a public restroom. Research-
ers serve as objective observers and follow systematic methods using specific
directions during a scheduled period of time. In the hand washing example, the
researcher may observe individuals during dinner time at a popular restaurant.
Not only do researchers outline what observations are made but they also note
how observations are recorded and coded. The researcher in this example may
record tallies under three columns: no hand washing, water only, or soap and
water. Establishing a detailed protocol is extremely important if researchers
use research assistants.
Scales
Scales are used to assign a numeric value or score along a continuum. They
are frequently incorporated into a questionnaire or interview. Numerous
types of scales have been developed to measure social and psychological
concepts specific to nursing. Researchers choose scales based on the scales’
ability to measure identified concepts. Ideally, it is best to choose scales that
have already been tested. If a scale does not exist, researchers can develop
and test a new scale (Meadows, 2003). Scales can be designed to measure
either a single or multidimensional concept. For example, the Marwit-Meuser
Caregiver Grief Inventory is a 50-item multidimensional scale that measures
grief reactions by current caregivers of people with progressive dementias
(Marwit & Meuser, 2002). Because three subscales compose the total grief
score, it is a multidimensional scale. Each subscale measures a specific part of
the caregiving experience as detailed in the Caregiver Grief Model (Meuser &
Marwit, 2001).
You may already be familiar with Likert scales, which are frequently used to
collect data. A Likert scale consists of statements placed on a continuum of seven
points and to which respondents indicate whether they agree or disagree. Seven
points allow for a neutral opinion. Some researchers find a neutral response
hard to interpret. Therefore, researchers may adapt the scale to eliminate the
neutral point by having an even number of points. Scales containing fewer than
seven points are known as Likert-type scales (see Figure 10-2).
Another type of scale is the visual analog scale (VAS) (see Figure 10-3).
Researchers use this type of scale to measure the intensity of sensations and
KEY TERMS
observation: A
technique to
gather data
scales: Used to
assign a numeric
value or score a
continuum
Likert scales:
Ordinal-level
scales containing
seven points on an
agree or disagree
continuum
visual analog scale
(VAS): Ratio-level
scale of a 100-mm
line anchored on
each end with
words or symbols
258 CHAPTER 10 Collecting Evidence