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ANTANANARIVO
BEIRA
BLOEMFONTEIN
T LONDON
GABARONE
GEORGE
HARARE
JOHANNESBURG
KA
AKA
MABUTO
MASERU
MAUN
M
NE
WA
PIETERMARITZBURG
POLOKWA
SI
VILANKULOS
WINDHOEK
TAKE-OFF
8 News in brief
Bite-size bulletin
14 Forecast
The future is now
57 Sky Café
Accommodation and services
directory
75 Flight schedules
Airlink lodge-hopping and regional
timetables
BUSINESS, TRADE AND INDUSTRY
28 Going, going, forward?
Taking over a business comes with added
responsibilities and some vague definitions
30 Would you trust a robot?
Robo-advisers provide investment
management online with minimal
human interaction
32 Preparing for patronage
Seven steps to improving the experience of
your customers
34 The CEO ABC Q&A
Carrol Boyes is the founder, creator and CEO
of the Carrol Boyes (Pty) Ltd retailer
36 Wisdom in reserve
Employers need to take a holistic view of
their employees’ ability to prepare for the
future
42 All-seeing I
Monitor all aspects of your business’s supply
chain to have the best chance of growth
46 Less gap, more greatness
Increasing the number of women in top
management could mean economic
improvement
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