Android Magazine 58 - 2015 UK

»troubleshooting advice »^ hints and tips

DroidSuppor t

Why can’t I see all

of my emails?

HiAnthony.This is one

ofthoseproblemsthat

should be obvious to fix,

butitisn’tforanumberof

troublesome reasons. The good

news is that we have a fix for you

thatshouldsolveitifyouare

prepared to try a new email

client and possibly start over

withsettingupyourinbox.We

wouldfirstofallsuggestusing

theemailappthatisbundled

withAndroiddevices.Ittendsto

take second preference to Gmail

for most people, but if you want

to use a non-Google account it

works well. Add your account to

the app after fi rst deleting it from

your device and then look

carefully at the setup screens as

you progress. You should see the

Account options screen that

includes a Period to sync Email

option. Tap this and then choose

A ll if you want all of your inbox

to display when you use the app.

The problem we see is that this

screen is diffi cult to fi nd, but if

you go to Settings>Manage

accounts, tap your email account

then Sync Settings>Sync

Schedule, you will fi nd what you

need. We advise to delete your

accountandstartoveraswe

A

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toshareandreceivesome

great tips and advice

“Hi. I recently upgraded from a HTC One to the

Samsung Galaxy 6. Absolutely love the new phone,

but one thing that drives me mad is the apparent

limitation on the number of emails the phone will

retain. Most of my mail is via Hotmail and the phone

will only display the last few days?” Anthony

It may make sense to think about

removing preloaded apps from your

device to save space, but the reality is

that no space will be saved and reliability

may suffer. Our advice is to use the Hide

feature available on most devices.

Did you know?

You shou

to cust

typ

account

experienced some problems

getting the s to work

afterwards

Outlook app

Play store,

struggled to fi nd the relevant

screens to set everything up in a

fullycustomisedway.Sowe

se the

There is no reason why you can’t access

all of your emails