Users of Amazon’s Alexa digital assistant can
now request that recordings of their voice
commands delete automatically.
Amazon says it saves such commands to
improve the service. But the practice has raised
concerns with privacy experts who say the
recordings could get into the wrong hands,
especially as Amazon and other companies use
human reviewers rather than just machines.
Previously, users had to go into Alexa’s settings
and delete recordings manually. Users can now
ask Amazon to automatically delete recordings
after three months or 18 months. But users need
to specify that in the settings, as recordings
are kept indefinitely by default. And there’s no
automatic option for immediate deletion. Users
would still need to do that manually.
When users ask for automatic deletion, a warning
will pop up saying that doing so could degrade
Alexa’s ability to respond or understand users.
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