42 3 Research Method
3.2 Multiple Case Study Approach
3.2 Multiple Case Study Approach
For this research project the multiple case approach is selected. Th is approach enables
the researcher fi rstly to investigate multiple cases individually and in depth and
secondly to compare patterns amongst the cases to draw conclusions. Th e multiple
case approach in contrast to the single case analysis facilitates considerably higher
robustness (Yin 2014; Eisenhardt 1989). Th e multiple case study approach can draw
stronger conclusions if cases are carefully selected. In the case of contradicting
fi ndings across cases, this might lead to further investigation and to the discovery
of additional and unexpected results (Yin 2014). When deciding between multiple
and single case study approaches it is important to ensure the availability of the
required resources and also time to really gain a deep understanding of all the cases
and to obtain substantial fi ndings.
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Fig. 3 Research process based on Yin, 2014 and Eisenhardt, 1989
Figure 3 describes a typical multiple case study process. Th e process is based on
the description from Y in ( 2014) and E isenhardt ( 1989) and it depicts the procedure
underlying this research process. Th e following chapter will describe the four steps
in the process following the structure in the fi gure above.
Before outlining the research process in more detail, two central concepts
for the case study approach and their meaning for this research project shall be
explained: ‘case’ and ‘unit of analysis’. Following the defi nition from G rünbaum
( 2007), a distinction between the two concepts is made in which the unit of analysis