65Email us your problem and we’ll try to help:
[email protected]Why isn’t my Num Lock key working?
Switch on Toggle
keys in the
Keyboard area of
the Accessibility
Settings (1). The
TrayStatus app
offers a visual
alert for Toggle
keys (2)Q
I have a new LG Gram 16Z90P
laptop, running Windows 11. I
can’t get Toggle Keys to work.
On my old PC, pressing the Number
Lock (Num Lock) key played a tone
and an alert flashed, bottom right,
telling me that NumLk was either on
or off. Neither was working on my new
laptop, so I went into Settings to enable
the option – but this had no effect.
I pressed the NumLk key for five
seconds, which again had no effect. I
then applied a registry hack, but still
no joy. Am I missing something? Before
I get the flashing message, I think I
have to get the Toggle Key beep
working, don’t I? Please, can you tell
me how I do that on my new laptop?
Surely, it can’t be that difficult, can it?
Brian RogersA
No, it’s not that difficult. All
that’s needed is to enable
Toggle Keys in the Accessibility
area of Windows 11’s Settings (seescreenshot^1 ), but you’ve already done
that. You absolutely do not need to edit
the registry to get this feature working.
So, we think your Num Lock key is faulty.
We’d contact the vendor to arrange a
replacement or repair.
As for the visual alert, Windows itself
doesn’t do this – so you must have had a
third-party tool installed. We’ve
recommended TrayStatus numerous
times over the years, as it’s small, simple
and effective. The trial version iscompletely free, and has the basic
indicator functions you describe. Get it
from http://www.traystatus.com^2.Why won’t my Bluetooth speaker connect?
Q
I have a Bose SoundLink Mini
Bluetooth Speaker II (pictured),
that used to connect to my Dell
Inspiron 3470 PC and play music without
a problem. Now, it no longer works.
When I look in the Bluetooth section of
Windows 10’s Settings, the Bose
Soundlink is shown – and shows as
paired. I have tried everything I
know without success. The speaker
connects to my smartphone and
iPad perfectly. The annoying thing is
the speaker worked fine before and I
can only think that some or other
Windows update has caused this.
William Lynn
A
Dell has issued a Bluetooth
driver update for your
model, so we wouldn’t be
remotely surprised your problem was in
some way related to a Windows update
having broken something with the
original driver. By the time you read this
it’s possible that the driver update will
have been downloaded and applied
automatically by Windows, so the
problem might have fixed itself. If not,
you can install it manually by
downloading it directly from Dell, athttp://www.snipca.com/41751 (see
screenshot left).
If that doesn’t help then we’d
suggest performing a ‘factory reset’
on your Bose SoundLink. This will
wipe all settings, as though it was
fresh from the factory. You’ll need to
pair it once more with your
smartphone and iPad, but that process is
easy – as you know. To perform the reset,
first power on the device in the usual way.
Then, press and hold down the Power
button for 10 seconds.Downloading the
Bluetooth driver
update from Dell's
website (below)
should restore a
connection
to the Bose
speaker (right)Issue 632 • 25 May – 7 June 20221
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