Rolls-Royce further develops
its CareNetwork capability as
it signs new agreement with
StandardAero
R
olls-Royce is continuing to develop its CareNetwork capability
to service existing fleets as well as ensuring it is ready to meet
the future ramp-up in engine service requirements. As part of this
process, Rolls-Royce has signed an agreement with StandardAero to
provide maintenance service for RB211-535E4 engines from its base
in San Antonio, Texas. The first engine inductions will take place in
early 2019.
Around 1,000 RB211-535E4 engines are in service, powering
Boeing 757 aircraft, with half of the fleet in service in North America.
RB211-535E4 engines are anticipated to remain in commercial airline
service until the year 2040. This marks a further milestone in Rolls-
Royce’s strategy to develop a competitive, capable and flexible
network to meet the changing needs of customers across the lifecycle
of engines and to support the growing Trent engine fleet. Recent
additions to the CareNetwork have included Air France Industries
KLM Engineering Maintenance, Mubadala Development Company,
and Delta TechOps.
Tom Palmer, Rolls-Royce, Senior Vice President – Services, Civil
Aerospace, said: “We are continuing to evolve our CareNetwork
to make it ever more competitive, capable, and flexible and thisagreement strengthens the level of service support we can offer our
customers. I know that, in StandardAero, we have a service provider
that will be able to meet the needs of our RB211-535E4 customers
both now and in the future.”
Peter Turner, President of StandardAero’s Airlines and Fleets
division, said: “The RB211-535E4 will be the highest thrust engine
in our commercial MRO portfolio. Winning this large, long-term
commercial contract is a true demonstration of our strong customer
relationships, trusted service partnerships and proven abilities to
successfully stand up engine MRO programs.”ENGINES SECTOIN
AVIATION UPDATE 2018 FEBRUARY 25
Remy St-Martin Appointed
Chief Operating Officer,
Dassault Aircraft Services
R
emy St-Martin has been promoted to Senior Vice President/
Chief Operating Officer of Dassault Aircraft Services (DAS),
Dassault’s company-owned service center network for theAmericas.DAS is a wholly owned Dassault affiliate headquartered
in Wilmington, DE and specialized in maintenance, interior
modifications, paintwork and upgrades. St-Martin most recently
served as Vice President and General Manager of DAS Little Rock.
He will report to Geoff Chick, Senior Vice President, Customer
service at Dassault Falcon Jet.
“Remy’s extensive customer service background makes him
the ideal leader to further improve the efficiency, service quality
and close customer relationship that characterize Dassault factory
owned service center operations,” said Chick. “His easy going
manner, can-do attitude and longtime Falcon expertise will be
definite assets in his new role.”
St-Martin will be responsible for leading the DAS management
team, defining strategic, operational and financial objectives
to enhance the Falcon customer experience and meet new
company goals. St-Martin joined Dassault Falcon Jet in 2013 as
Senior Director, Customer Experience before moving on to join
the DAS organization. Prior to that, the aviation veteran served
in several positions at Discovery Air Technical Services in Canada,
most recently as President. He has also held a variety of customer
service responsibilities with other business aviation companies
and served with the Canadian Armed Forces. St-Martin graduated
from the Royal Military College in Kingston, Ontario with a degree
in Mechanical Engineering.