ECD Solutions — January-February 2018

INSIGHTS 2018 33

that resolve issues and protect communities more effectively.

For companies experiencing a problem, the same system will

allow staff to quickly identify the likely source of the issue and

enable on-site responses to be activated without delay. Time

lost in the early stages of a complaint event or incident can be

critical. The ability to alert potentially affected residents and the

regulator without delay can avoid more serious consequences later.

Because they can be more proactive, companies are less likely

to face fines or other penalties as a result of an incident. Not

only are there advantages for a technical solution — reducing

or even avoiding adverse impacts — but also in terms of the

perceptions formed by the community and regulators. A com-

pany’s ability to meet corporate and social responsibilities will

have been significantly enhanced. It will be able to clearly show

to agencies that appropriate steps were taken as soon as an

incident occurred and those steps resulted in reduced impact.

By taking advantage of real-time data sources, and making

use of forecasting and analytical tools, combined with smart

IT platforms, both regulators and industries can be in a much

better position should an environmental incident occur.

Communities in affected areas can be better informed and

comforted by the knowledge that authorities have a clearer

picture of what is happening and are taking targeted action to

minimise any consequences. Taking an algorithmic approach to

environmental management benefits all parties involved.

EnviroSuite Pty Ltd

http://www.envirosuite.com

The essential first step to getting a quick response is to
receive information about incidents and complaints as they hap-
pen. Enabling citizens and field workers to easily lodge their
complaints and observations through a smart mobile app is the
best way to get the process of investigation started. Linking the
latest data communications technology to the relevant scientific
algorithms in a smart system leads to better, faster decisions

Environmental management

©stock.adobe.com/au/Sergey Nivens