Name Roberto Scenna
Company Catholic Church
Insurance
Position CEO
HQ Melbourne, Australia
Employees 250EXECUTIVE INTERVIEWGiving & growing
After more than a century of operation, Catholic Church
Insurance remains wholeheartedly focused on being a trusted
advisor to its clients, safeguarding the Catholic Church and
community from insurance-related risks.IMAGES ELIZABETH BULLB
eing customer focused and outward looking makes up the vision
that binds together the operations of Catholic Church Insurance
(CCI). The organisation isn’t too bothered about being the biggest in
its industry, rather it is strongly focused on ensuring that the
Catholic Church and its community are aware of the risks out there
and that they’re protected against them. “We are very interested in making sure
we take a clear view of who our core clients are, and that is the Catholic Church
and the community,” Roberto Scenna, the CEO of CCI, says. “And we take an
approach that we will always safeguard them against any risks that may come
up. If CCI can do that all on its own then that’s fantastic, and if it needs to do that
with the assistance of some other insurance partners that’s great too. As long as
the vision remains outward and altruistic and is less about our business and
more about the core clients we seek to serve.”Roberto — a senior executive with more than two decades worth of experience in
financial services, management consulting and aviation — joined CCI in
September 2015. His first task was to get familiar with the company’s operations,
understand its purpose of supporting the church and community and to see
where it sat strategically. “I found the company was, and still is, operationally
robust,” he explains. “However, I uncovered that the big dilemma for us was that
we were a very large player in a very specific client segment (the Catholic
Church) and this posed several growth challenges. Growth is really important if
we are to effectively support and serve the church and community, so, working