The_CEO_Magazine_ANZ_-_December_2016

(Greg DeLong) #1

EXECUTIVE INTERVIEW


continuous improvement and
innovation; it’s a really challenging
m a r k e t n o w .”

BevChain doesn’t seem to be having any
trouble embracing the evolution and
using it to its advantage. The business
is known across the nation for
providing tailored supply-chain
solutions for the beverage industry with
‘best-in-class’ warehouse and
distribution services. It handles 2.5
billion serving units annually and calls
on 25,000 delivery points per week,
operating from twenty-five distribution
centres in six Australian states. Kylie
has been leading the charge since 2011
and says there are so many things to
love about this job, but the one thing
that stands out is the team she has
surrounded herself with.

“The greatness of BevChain comes to
the forefront when we’ve got challenges;
that’s when I sit back and think, ‘Wow,
we are amazing’. There is so much
camaraderie at BevChain. It doesn’t
matter what a customer needs or if
something abnormal happens, because
teamwork comes into play. I love
looking back and seeing the
development of all our people; we’ve
had some amazing success stories.

“I think our workplace culture is a real
differentiator. We focus on employee
engagement and our engagement
scores are absolutely best in practice;
we are on the leading edge with those
results. From the coalface right through
to my executive leadership team, we
have fantastic staff. Everyone has a real
can-do attitude and customers often
comment on our people and how
amazing they are. There’s nothing sexy
about what we do; the reality is that,
while we have technology and there’s
fun stuff happening, it is still very much
about trucks and warehouses. The fact
that we have great people out there

that are leading the business makes it a
hell of a lot easier.”

This year marked the tenth anniversary
of BevChain, a great opportunity to
look back and reflect on the progress
the company has made. The
organisation originated from a joint
venture between Lion Nathan and
Linfox Australia, with the aim of
developing a business that would be a
great success in the future. “That has
definitely happened,” Kylie states. “Now
we’re this multi-customer, consolidated
business that leverages off its scale and
agility. The revenue now has grown five-

“There is so much camaraderie at BevChain. It doesn’t matter what a
customer needs or if something abnormal happens, teamwork comes
into play.” - Kylie Fraser
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