Experience
192 VIRGIN AUSTRALIA DECEMBER 2017
IN-FLIGHT ENTERTAINMENT
Your How-to G uide
TRAVELLING WITH KIDS?Sit back and relax knowing you
have complete control over the types of media your child
can access. Our video content is rated to help you understand what
content is suitable for specific audiences. The easy to use parental
controls allow you to select the content you’re comfortable allowing
your kids to access. To access these controls: Seatback IFE:
Tap the Settings icon located in the menu bar at the top of the
screen, select [Parental Control], choose the desired ratings level
from the options available. To unlock, ask our cabin crew for help.
Wireless IFE: Tap the Settings icon, select [Parental Control],
choose the desired ratings level from the options available,
then set a PIN to save these settings. Make sure you set
a PIN you will remember as you will need to re enter this PIN
to change or unlock Parental Control on your current flight.
CLOSED CAPTIONS:We have a selection of movies available with
closed captions, which are located in the Closed Caption category
under the Watch section. Look out for the symbol on the synopsis
screen and activate the function ater pressing Play.
DISCLAIMERS *Certain Macintosh and Android device operating
systems and Windows phones and tablets are currently not
supported on the Wireless In-Flight Entertainment (IFE) system.
Virgin Australia is working to increase the availability of the system
on additional devices. Apple, the Apple logo, iPad, iPhone and iPod
touch are trademarks of Apple Inc, registered in the United States and
other countries. App Store is a service mark of Apple Inc. Android
and Google Play are trademarks of Google Inc. Microsot, Windows,
Silverlight and Internet Explorer are registered trademarks of
Microsot Corporation in the US and other countries. See below for
more IFE Terms and Conditions.TERMS AND CONDITIONS: In these Terms and Conditions, ‘Virgin Australia’ and ‘VA’ mean the Virgin
Australia group of airlines. 1. Virgin Australia ofers In-Flight Entertainment (IFE) on selected aircrat
types and routes. Guests may experience various types of IFE on flights operated by VA if installed or
available. The type of IFE experienced will be dependent on aircrat type, routes, availability and fare
class. Not all types of IFE will be ofered on all flights and some flights may have no IFE. 2. Examples of IFE
that may be ofered on flights operated by Virgin Australia are: Port able IFE (which may include: Wireless
IFE using a guest ’s own device; Wireless IFE using a Tablet provided by VA; stored content on a Tablet
provided by VA); Seatback IFE (which may include: Seatback IFE [audio/video on demand]). 3. Where
available, IFE is ofered free of charge to guests travelling on Business Class fares. Where portable IFE
devices are available, guests travelling on Business Class fares will receive first priority when portable
IFE devices are allocated. 4. Where available, Seatback IFE is ofered free of charge to all guests.- Where available, access to Wireless IFE via a guest ’s own device is ofered free of charge to all
guests. 6. Virgin Australia’s IFE programming schedules are subject to change at any time without notice
and content may not always match the content listed in the Voyeur magazine. 7. Virgin Australia has
carefully selected the channels and programs to ensure a wide variety of program choices. However, VA
does not have the ability to censor programming and accepts no responsibility for any footage shown on
IFE programming which may be ofensive or distressing to any guest. 8. The responsibility of appropriate
viewing for minors rests solely with the parent or guardian of the minor. 9. Virgin Australia is not
responsible for any interruptions to the service including, without limitation, those due to acts of nature,
power failure, satellite signal failure or any other cause. 10. Virgin Australia is not responsible if IFE is not
available on a flight due to a technical fault or serviceability issues. 11. Where Wireless IFE is available and
the guest ’s own personal device is used, Virgin Australia is not responsible for battery life or charging of
devices. It is the responsibility of the guest to ensure that the appropriate IFE application or sotware has
been downloaded on the device and that the activation process is complete prior to boarding the aircrat.
VA is not responsible if a guest ’s device is unable to connect to the Wireless IFE system. 12. i. Guests
must not share their device with other guests. ii. Content on our IFE system is made for single person
viewing only. iii. Guests are in control of their own devices and should shut their devices down if they find
any content made available on the IFE to be unacceptable. 13. Guests must comply with any crew
instructions to shut down their device in circumstances reasonably required by Virgin Australia.
AVAILABLE ON Selected domestic and international short-haul flights on equipped aircrat.
MORE INFO To access Wireless IFE you need to prepare your device before you fly.
For iPad®, iPhone®, iPod® touch and AndroidTM devices*- Download Virgin Australia’s free Entertainment App from the Apple StoreTM or Google PlayTM store.
For Windows laptops with Microsot Silverlight* - Ensure the latest version of Microsot® Silverlight® and Internet Explorer® is installed.
- Visit our test page at http://www.boardconnect.aero/?ac=va to individualise your device.
Once on board, to access Wireless IFE, go to your device settings: switch flight mode to ‘ON’, activate wi-fi and connect to the
‘VirginAustralia’ wireless network. On phones/tablets: open the Entertainment App; On laptops: open Internet Explorer® and visit
http://www.boardconnect.aero. *Service Update Unfortunately, Microsot® has withdrawn support of Silverlight® for MacBooks. We are
working to make system adjustments to restore MacBook compatibility on Wireless IFE as quickly as possible. Please bear with us
as we do this work. We will release notices as soon as access is restored.
TABLETS PROVIDED BY VIRGIN AUSTRALIA
Enjoy a high-definition viewing experience with entertainment
on demand. AVAILABLE ON Selected domestic and
international short-haul flights.
MORE INFO Virgin Australia has a limited number of
In-Flight Entertainment Tablets available on selected flights
for complimentary use by Business Class guests.
On some flights you can use the Tablet to access Wireless
In-Flight Entertainment; on others, the Tablet ofers a
pre-loaded selection of movies, TV shows and music.
SEATBACK IN-FLIGHT ENTERTAINMENT
Your complimentary seatback screen to help those travel hours fly by.WIRELESS IN-FLIGHT ENTERTAINMENT
You can use your own phone, tablet or laptop to stream all entertainment, with our compliments.AVAILABLE ON All international long- haul flights and selected domestic and international short-haul flights on
equipped A330 and B777 aircrat.
MORE INFO Check out the best drama, action flicks, rom- coms and comedies. You’ll also find those classics you know and love,
and even something for the kids. Plus, you can listen to hundreds of hours of music and playlists, or play games against other guests.HOW TO CONNECT TO THE INTERNET
AVAILABLE ON EQUIPPED AIRCRAFT ONLY.- Ensure your device is in flight mode, then activate Wi-Fi.
- Connect to the ‘VirginAustralia’ wireless network.
- Launch your browser. If it doesn’t automatically connect,
type airborne.gogoinflight.com. - Select ‘Get Connected’ to access the internet.