192 VIRGIN AUSTRALIA MAY 2017
Experience
IN-FLIGHT ENTERTAINMENT
Your How-to G uide
TRAVELLING WITH KIDS? Keep them safely entertained for
hours with easy-to-use parental controls. Sit back and relax knowing
you have complete control over the types of media your child
can access. Our video content is rated to help you understand what
content is suitable for specific audiences. The parental controls
allow you to select the content you’re comfortable allowing
your kids to access. To access these controls: Seatback IFE: From
the [info/help] menus, select [settings], and then choose [parental
controls] for the seat required. To unlock, ask our cabin crew for help.
Wireless IFE: Tap the Settings icon, select [Parental Control],
choose the desired ratings level from the options available,
then set a PIN to save these settings. Make sure you set
a PIN you will remember as you will need to re-enter this PIN
to change or unlock Parental Control on your current flight.
CLOSED CAPTIONS:We have a selection of movies available with
closed captions, which are located in the Closed Caption category
under the Watch section. Look out for the symbol on the synopsis
screen and activate the function ater pressing Play.
DISCLAIMERS *Certain Android devices and operating systems
and Windows phones and tablets are currently not supported on
the Wireless In-Flight Entertainment (IFE) system. Virgin Australia
is working to increase the availability of the system on additional
devices. Apple, the Apple logo, iPad, iPhone, iPod touch and Safari
are trademarks of Apple Inc, registered in the United States and
other countries. App Store is a service mark of Apple Inc. Android
and Google Play are trademarks of Google Inc. Microsot, Windows,
Silverlight and Internet Explorer are registered trademarks of
Microsot Corporation in the US and other countries. See below for
more IFE Terms and Conditions.TERMS AND CONDITIONS: In these Terms and Conditions, ‘Virgin Australia’ and ‘VA’ mean the Virgin
Australia group of airlines. 1. Virgin Australia ofers In-Flight Entertainment (IFE) on selected aircrat
types and routes. Guests may experience various types of IFE on flights operated by VA if installed or
available. The type of IFE experienced will be dependent on aircrat type, routes, availability and fare
class. Not all types of IFE will be ofered on all flights and some flights may have no IFE. 2. Examples of IFE
that may be ofered on flights operated by Virgin Australia are: Port able IFE (which may include: Wireless
IFE using a Guest ’s own device; Wireless IFE using a Tablet provided by VA; stored content on a Tablet
provided by VA); Seatback IFE (which may include: Seatback IFE [audio/video on demand]). 3. Where
available, IFE is ofered free of charge to Guests travelling on Business Class fares. Where portable IFE
devices are available, Guests travelling on Business Class fares will receive first priority when portable
IFE devices are allocated. 4. Where available, seatback IFE is ofered free of charge to all Guests.- Where available, access to Wireless IFE via a Guest ’s own device is ofered free of charge to all
Guests. 6. Virgin Australia’s IFE programming schedules are subject to change at any time without notice
and content may not always match the content listed in the Voyeur magazine. 7. Virgin Australia has
carefully selected the channels and programmes to ensure a wide variety of program choices. However,
VA does not have the ability to censor programming and accepts no responsibility for any footage shown
on IFE programming which may be ofensive or distressing to any Guest. 8. The responsibility of
appropriate viewing for minors rests solely with the parent or guardian of the minor. 9. Virgin Australia is
not responsible for any interruptions to the service including, without limitation, those due to acts of
nature, power failure, satellite signal failure or any other cause. 10. Virgin Australia is not responsible if IFE
is not available on a flight due to a technical fault or serviceability issues. 11. Where Wireless IFE is
available and the Guest ’s own personal device is used, Virgin Australia is not responsible for battery life
or charging of devices. It is the responsibility of the Guest to ensure that the appropriate IFE application
or sotware has been downloaded on the device and that the activation process is complete prior to
boarding the aircrat. VA is not responsible if a Guest ’s device is unable to connect to the Wireless IFE
system. 12. i. Guests must not share their device with other Guests. ii. Content on our IFE system is made
for single person viewing only. iii. Guests are in control of their own devices and should shut their devices
down if they find any content made available on the IFE to be unacceptable. 13. Guest s must comply wit h
any crew instructions to shut down their device in circumstances reasonably required by Virgin Australia.
AVAILABLE ON Selected domestic and international
short-haul flights on equipped aircrat.
MORE INFO To access Wireless IFE you need to prepare
your device before you fly. If you have a laptop, make sure it
has the latest version of Microsot ® Silverlight® and visit our
test page at http://www.boardconnect.aero/?ac=va before you fly
to individualise your device. If you have a compatible phone
or tablet, download Virgin Australia’s free IFE App from the
App StoreSM or Google PlayTM Store. Switch your device to
flight mode to access IFE from when you take your seat until
you arrive at your destination.For iPad®, iPhone®, iPod® touch and AndroidTM devices*- Activate wi-fi through your device settings and then
connect to the ‘VirginAustralia’ wireless network. - Open the App on your device.
- The App should automatically connect to the Wireless IFE
system and you will see the start screen.
For laptops with Microsot Silverlight* - Access your wi-fi settings and connect to the
“VirginAustralia” wireless network. - Open your internet browser and visit http://www.boardconnect.
aero (Note: Wireless IFE supports the latest versions of
Internet Explorer® and Safari®). - Your device should now be connected to the Wireless IFE
system and you will see the start screen.
SEATBACK IN-FLIGHT ENTERTAINMENT
Your complimentary entertainment portal to help
those travel hours fly by.WIRELESS IN-FLIGHT ENTERTAINMENT
You can use your own phone, tablet or laptop to stream
all entertainment, with our compliments.AVAILABLE ON All international long-haul
flights and selected domestic and international
short-haul flights on equipped A330 aircrat.
MORE INFO The portal to help pass the time from home to
abroad is there in the seatback screen in front of you. Check
out the best drama, action flicks, rom-coms and comedies.
You’ll also find those classics you know and love and even
something for the kids. Plus, you can plug into hundreds of CDs
and 10 radio channels, or play games against other Guests.AVAILABLE ON Selected domestic and
international short-haul flights.
MORE INFO Virgin Australia has a limited number of
In-Flight Entertainment Tablets available on selected
flights for complimentary use by Business Class Guests.
On some flights you can use the Tablet to access Wireless
In-Flight Entertainment; on others, the Tablet ofers
a pre-loaded selection of movies, TV shows and music.TABLETS PROVIDED BY VIRGIN AUSTR ALIA
Enjoy a high-definition viewing experience
with entertainment on demand.Remember,
check for
Virgin Australia
App updates
before you fly.