Rotman Management — Spring 2017

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Q


&A


You believe that the ability to ‘read other people’ is the
human brain’s greatest asset. Please explain.
This ability — which I also call our social sense or sixth sense
— enables us to achieve life’s most important goal: connect-
ing with other human beings. It allows us to cooperate with
those we should trust and avoid those we shouldn’t. At its
best, it enables understanding between friends, empathy
between strangers, forgiveness among enemies and coop-
eration between people, co-workers — even countries.
Psychologists have been studying this ability for some
time now, and we have found that people use three intuitive
tools to make inferences about what is going on in another
person’s mind. The first one is no surprise: Given that we are
egocentric, we use our own thinking as a guide to what oth-
ers are thinking. So, if I think onion ice cream sounds ter-
rible, it is reasonable for me to assume that you will agree.
Secondly, we make regular use of stereotypes about
other people and the groups and categories we feel they
belong to. So, if I find out that you’re a member of a liberal

A leading behavioural
scientist describes
the ability that helps
us achieve life’s most
important goal: connecting with
others.

Interview by Karen Christensen

QUESTIONS FOR Nicholas Epley, Professor of Behavioural Science, University of Chicago
Free download pdf