Business Franchise Australia and New Zealand 13“As a franchisee, membership of the FcA
will most likely be through your franchisor’s
corporate membership – which entitles
franchisees to the benefits of belonging to
the FcA.”damian paull | ceo | FrANchise couNcil oF AustrAli Amasterclass) and keynote presentations. For
franchisees, it’s a unique opportunity to
network with business leaders while building
their franchising knowledge base.
Find out more at:
http://www.nationalfranchiseconvention.org.au
The value of these benefits to franchisees
cannot be underestimated.
“I’ve been actively involved with the FCA as a
member for seven years,” says Jane Lombard,
Franchisee at The Franchise Shop NSW/ACT
and Fifo Capital.
“Over that time the FCA has been an
invaluable resource to me and has provided me
with the opportunity to expand my business
network and further my franchising education
by attending a range of events, as a member
of the FCA’s NSW State Chapter Committee,
through participation in the Certified
Franchise Executive program and through
my involvement in the FCA’s Excellence in
Franchising Award’s program. I’d highly
recommend becoming involved with the FCA
to any franchisee who is interested to be part
of the greater franchising community.”
Ryan Willsher, Franchisee at Finn Franchise
Brokers and winner of the WA Multi Unit
Franchisee of the Year Award at the FCA’s
2017 WA Excellence in Franchising Awards,
echoes these sentiments.
“The two biggest benefits I have gained from
the FCA as a member are networking and
education,” Ryan says.
“Getting to know the rest of the franchise
community in Western Australia and
throughout Australia has been invaluable.
Meeting people from different franchise
brands and suppliers to the sector at
educational and social events, including the
Excellence in Franchising Awards, has really
helped to build my professional network and
grow my business.
“I’ve only missed one National Franchise
Convention since becoming an FCA member
and really enjoy the program content and
hearing from experts, including international
speakers, sharing their experiences and
providing information and ideas that I can
use to drive further success in my franchise
bu sine ss.”
resources for franchisees
The FCA website, http://www.franchise.org.au, is
your first port of call for more information
about franchising, providing resources to
assist franchisees right from the first steps of
considering purchasing a franchise business.
For those considering purchasing a franchise
the FCA’s The Franchisee Guide is available
to purchase through the FCA bookshop
on the FCA website. This, alongside other
publications provides a broad overview of
the various aspects involved in becoming a
franchisee, including suitability, legalities and
what to expect from your franchisor.
If and when you decide to become a
franchisee, you will also require an
understanding of workplace compliance and
financial management that you may not have
needed to learn in your previous career. As a
small business owner, you are responsible for
managing the day-to-day financial operations
of your franchise business, and possibly also
managing employees.
It’s prudent to be aware of some of the
workplace issues that may arise as an
employer, and in that regard the FCA site is
also your portal to access online education
resources provided by regulatory bodies
including the Fair Work Ombudsman
(FWO).
Through the FCA website, FCA members
can access free online learning courses from
the FWO Online Learning Centre on topics
including diversity and discrimination,
workplace flexibility, managing performance,
hiring employees and managing employees.
Find out more at: http://www.franchise.org.au/fair-
work-ombudsman-online-coursesFcA hr help desk
The FCA recognises its members face a wide
range of HR and employment law compliance
challenges, and the importance of obtaining
the right advice to ensure any such issuesare addressed in a timely manner, and most
importantly, to ensure that franchisees
and franchisors meet their compliance
requirements.
With this in mind, the FCA and its partner
HR Central, the HR specialists for the
franchising sector, are proud to offer our
members a unique and specialised HR Help
Desk service to ensure members obtain the
best advice regarding compliance and best
practice around all things HR.
The FCA HR Central Help Desk provides
members with exclusive access to the FCA
HR Central’s free dedicated Help Desk and
speak to a HR Specialist who will assess your
situation and provide you with a personalised
solution for your business, with no charge
for the phone call, or advice/guidelines
given by the specialist. If required, a further
appointment and/or proposal can be arranged
with the consultant, and any fees for these
services will be outlined to the member
so they can make an informed decision of
whether to proceed with obtaining more
detailed advice.
The HR Help Desk can provide support
for franchisees on matters including,
but not limited to: hiring and managing
staff; assistance with mitigation of risk/
loss of earnings; and ensuring compliance
requirements are met.
To contact the HR Help Desk, please call
1300 032 247 (13000 FCA HR) within office
hours.http://www.franchise.org.au“the FcA and its partner hr central, the hr specialists for
the franchising sector, are proud to offer our members a
unique and specialised hr help desk service.”