FranchiseCanada SeptemberOctober 2017

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FranchiseCanada September | October 2017 71

the franchisor-required P&L statements. The Finance
Manager will instruct the franchisee as to how to calcu-
late cost of goods sold and labour cost; how to complete
the required reports to the franchisor; how and when to
submit royalty, marketing, and lease administration fees
(if the franchisee is subleasing from the franchisor); and
when to submit reports. This position works with the
Operations team to identify franchisees who need addi-
tional assistance with controlling costs. In addition, they
work with the Marketing Department to analyze promo-
tion results.


LEGAL DEPARTMENT
Q Paralegal. This position works with an external legal
team and each department leader to ensure the fran-
chise disclosure document (FDD) accurately describes
the franchisor’s business and is compliant with legal
requirements. They also ensure all legal documents
are created and executed correctly by the franchisee,
franchisor, landlord, and suppliers. This could include
training school agreement and waivers, design and con-
struction services agreements, franchise agreements,
sub-lease, lease, and resale agreements, and supplier
contracts. The Paralegal also ensures accurate record
keeping of all legal agree-
ments and of all renewal
dates and fees.


HUMAN RESOURCES
DEPARTMENT
Q Human Resources Man-
ager. Works to attract and
recruit new employees
for the corporation. This
position is responsible
for job descriptions, the
performance evaluation
process, the performance
management process,
compensation, and office
and employee policies.


INFORMATION
TECHNOLOGY DEPARTMENT
Q IT Manager. This posi-
tion ensures the franchi-
sor’s servers, network,
phones, computers, and
tablets are working effi-
ciently, and that software
is current. They set up
new employees with new
equipment, email, shared
drives, cloud access, etc.


In addition, they ensure the franchisor can pull informa-
tion electronically from each franchisee’s location, such
as sales.

These are only a few of the careers available in fran-
chising. In a small franchise system, one person could per-
form several functions from different areas. For example,
the Research Manager/Chef could also be the Purchasing
Manager, or the Marketing person might fulfill all of the
Marketing roles. As a franchisor grows, the number and
type of positions also grows. Many companies have mul-
tiple levels within departments, such as Co-ordinators
and Clerks to Senior Directors, Vice Presidents, Senior
Vice Presidents, and Executive Vice Presidents. The Chief
Operating Officer (C.O.O.), President, Chief Financial Offi-
cer (C.F.O.), and Chief Executive Officer (C.E.O.) positions
are the most senior, and those within these roles manage
and oversee the entire business.
As mentioned above, each franchisor creates posi-
tions within their company based upon the needs of
their business. As companies continue to change, the
franchise industry changes, and with that evolution
comes new and exciting career opportunities.

CAREERS IN FRANCHISING


Contact Dawn Wiggers | 250-888-7294 | [email protected]


  • Turn key start up

  • No experience necessary

  • Low investment

  • High income potential

  • Training & support

  • European technology

  • Results driven


WWW.LUMISENZ.COM


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