business_spotlight_2014_no_02__

department [di(pA:tmEnt] Abteilung

incoming [(In)kVmIN] eingehend, Eingangs-

lab coat [(lÄb kEUt] Laborkittel

outgoing [(aUt)gEUIN] ausgehend, Ausgangs-

prohibited [prEU(hIbItId] verboten

protective shoe [prE)tektIv (Su:] Sicherheitsschuh

shipment [(SIpmEnt] Lieferung, Sendung

show sb. around (a place) [)SEU E(raUnd] jmdn. (an einem Ort) herumführen

supply chain [sE(plaI tSeIn] Lieferkette

46 http://www.business-spotlight.de 2/2014

Strategies for a visit

Many people have to show visitors

aroundtheir place of work. There are

some simple strategies you can use to

do this well. First, read the dialogue be-

low and think about the answers to

these questions:

nHow does Pia begin her tour?

nWhy doesn’t Pia name all of her col-

leagues when talking about the tasks

done in each area of her workplace?

nHow does Pia actively involve her vis-

itor, Sam, in the tour?

Sie möchten einem Geschäftsbesucher Ihren Betrieb zeigen? Kein Problem, wenn

Sie die Dinge verständlich erklären und ihn aktiv daran teilhaben lassen. Folgen Sie

MIKEHOGAN, der Sie auf Ihrem Rundgang sprachlich begleitet.

Pia:Hello, Sam. It’s great to have you

here with us. For the next 30 min-

utes, I’ll be showing you around our

department, the main factory area

and also the logistics centre.

Sam:Thanks, Pia. That sounds perfect.

Pia:OK, so this is our supply-chainde-

partment, where we coordinate the

incomingdeliveries of parts and the

outgoingshipmentsof our products.

That’s Peter over there. He takes

care of the incoming deliveries. Su-

san, next to him, organizes the out-

going shipments.

Sam:That’s interesting, because in our

company, the same people do both

those jobs.

Pia:Now, let’s go into the factory area,

Sam. You need to put on these pro-

tective shoes, and we all have to wear

lab coats. Smoking is also prohibited,

and you mustn’t go outside these yel-

low lines.

Sam:Of course...

Corbis

Showing visitors around

LANGUAGE EASY ENGLISH

easy

Welcome! Prepare

for your visitors

Tip:Remember that your visitor is

probably hearing this information

for the first time. It might be famil-

iar to you, but not to them. So, try to

keep things simple.

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