Business_Spotlight_No_04_August__

SURVIVAL GUIDE BUSINESS SKILLS •

INTERNATIONAL LEADERSHIP

Cut this page out and use it to prepare for your internationalleadership challenges

This section provides suggestions for ~ that will help you in your role as an international leader. Remem-

ber, however, that these are only suggestions. You should use only the language you feel comfortable with in

each specific situation. MI'Il" Ir i

1. Ooalln, wlth unconalnty
   a) Ask questions to learn about people and conterts

• So, what's your background?


• What changes have you seen in your busjoess uoit over
  the last few years?

b) Make sure people have the information and resources

they need to do their jobs

• If you need more information about this, just cootact ..


• let me know if you need more resources.

c) Build teams that are enlrepreneur jal and proactjye

• Try to find a workaround if you can.


• I'd like everyooe to try to aotjcioate problems and pro-
  vide solutions.

d) Keep people focused 10 deljyer on W&m

• Remember, the main goal is 10 ...


• Please make sure you ..

e) Create and gel acceplance for structures t hai can be

adapted quickly

• As a resul! of the new situation, we'lI have 10 change ...


• It's importaot to understaod that we're io a dynamic
  situat ion, aod so ...

f) Check whether anything is still uncertain or missing

• How are things going?


• Are we missing anythiog?

2. Ooalln, wlth comploxlty
   a) Communicate messages in simple and direct language
   Ihat can be easily understood

• BasicaJly, the current low level of ioterest rates meaos
  thaI we should ...


• What I 'm saying is that the.im.Jlad. will be greater than ...

b) Team up wjth others who have the expertise and knowl-

edge 10 solve comple. problems

• Who can I speak to, 10 learn more about ...


• If you want some ~ ioto this, you should call ...

c) Creale a deat vision thai people can use to navigate
Iheir way through complexity
V. • What we want to ~ at the end of this process is ...
r!b • The vision behind allihis is to ...

4/2 010

d) Give people plenly of opportunities 10 c.JMifl things if

they feel confused

• What do you think, Bob? You look a little uocertaio?


• If you have any questions, just ...

e) Avoid simplifying too quickly, and search for hidden

conlradjctioos

• 00 we need to slow down a little? We may be forgetting
  that ...


• Is it right 10 lliWm that ...?

3. Oo.lIn, wlth paradoxes
   a) Know your organization

• Whal are the main challeoges that you face in your 10-
  cal market?


• So, why is this projecl so important for your organization
  at the moment?

b) Identify and ~ key stakeholders and opinion

leaders

• So. who are the main supporters of this?


• Who do we need to engage f irst?

c) Seillocal benefits

• The key benefit locally is


• The main advantage for you in the regions is

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Ii

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