- INTERCUlTURAlCOMMUNICATIONROMANIA
ArethereaoydifferencesinthewayRomanianslookat
conflictresolutionandnegotiations?
Thereisastrangrendencyro avoidconflicts. Ifyou
forcetheconfliet,thedangerisrharpeoplewillfeelhurt.
signalsahouryouasapersan.Itisimportantrogecin
contactwiththeparticipams- ifpossible,gotOsee
themheforcthemeeting.Itisimport3ntforthcRoma-
nianpartnerstobeahlecopuryouincontext;behon-
esrsothateheyseeehaeyouareauthentie.Romanian
prcsenrations,inparticularbyyoungmanagers,areof-
tenexeremelycolourful,justliketheirChrisrmascards.
It'saquestionoftaste.Youdon'tneed[()copyrhis.but
don'tbeshockediftheprescntation conrainscolourful
lightcHectsorgimmicks.Leavepleot}'oftimefotqucs-
tionsandhelppeopletoaskthem.Thatway,~'ouknow
thattheyhaveunderstoodwhatyouaretalkiogabout.
ROBERTGlBSONis3 senrorcoosultantforintercul-
turalbUSinesscompetenceat SiemensAGinMunlch
(www.siemens.comJandtheauthorofIntercultural
BusinessComnwnication\Cornelsen,ISBN3-8109-
3123-3,€13.95).Cantoc!:[email protected]
00 youhaveanylasttipstorbusinessinRomania?
Beprofessional,hurhuman.Don'tbearroganr.Irhdps
ifyouknowsomerhingabourrhecountry.Peoplewill
apprcciarejeifyouJeaensomeofrhelanguage.Give
muchmorepraiseandrecognitionthanyoumightdo
inGermany.BecarcfuJwirhcriticismandfeedback.Ik~
honestandopen.Ifyoucanshowrh,1[yousupportyour
sraff,thenrheywillsuppOrtyou,forexarnplc,bybeing
willil1g(()workovcrrime,whiehisnonnallyunpopular.
Therelariol1shipiswirhyouasthebosst3thcrrhonwirh
theabsrracrideaofrhecompany. IJ
WEBS1TfS
- Forgeneral informationaboulRomaniaandman)'useful
links:www.romania.org - AnewssitepmclucedbyRomanianJoumalistsforforelgn
readers:www.nineoclock.ro - Businessinformationpro~idedbyBusinessMediaGroup,an
English-andRomanian-Ianguagebusinesspublisher.togelh-
erwithlheinternelcompanyImedia:
hltp://businessromania.com - Siteof theGerman-Romanian ChamberofCommerce:
http://rumaenien.ahk.del
For more information
Theymaythenshowsignsofresignationandbeeome
formal.Germansofrenmakethemisrakeofthinking
thatyouonlylearnrhrollghdear,hardfeedback,not
realizingrhat,forsomepeople,rhiseanbemorede-
srrucrivcthanhelpful.RomaniansoErenfeel thatGer-
mallSprepareroomuchfornegotiations,rhatcver)'dting
isfixcd,andtharrhey3renOtflexible.Romanianscan
bemmeemotionalandleaveehemeeting.Don'trake
rhistooseriously- irdoesn'tmcantharieisthcendof
thenegotiarion.Observcpeople'sfaces. TheHar\'ard
conccptofwin-windoesn'eworkinRomania.People
aredcrcrminedtowin.Theyarelikecbildrenwhowant
someswcers;rheywilldoeveryrhingrogera discount.
Thcrearebuyer~whoarepaidaccordingtothesizeof
thediscount,regarcl1cssofwhatrhepriceiso
BOCKS
- KulturschockRumJnien.J~haRernus.VerlagRump,ISBN
978·3-8317-1496-4.(14.90.* - Rum3nien:MehralsDraculaundWal~hei.HilkeGerdes.Ch.
LinksVerlag,ISBN978-3-86153-456-3,(16.90. - GeschichteundMythos: ÜberdieGegenwartdes Vergan-
geneninderrum3nischenGesellschaft,LLlcianBoia,BOh-
lau,ISBN978-3-412·18302-8.€27.90. - A.....1M>Itfromrw_.......e ..)
OOYoucanhearmoreonthistopiconBusinessSpotfightAudio
I.,...;YoucanalsoreadRobertGibson'sinterculturalblog3t
www:business-spotlight.delbfogs
fllrsorglich
Handelskammer
Wirtschallsverlag
Konfliktl6sung
N.lChlass.Rabatt
Begrabnis
aussefalleneIdee,Gag
Whatarethekeydifferencesinmanagementstyle?
ThedassicRomanianmanagerisaurhoritarianandpa-
temalistic.Heknowswhcnyourwifcis expectingher
baby,and,when)'ourmatherdies,hegocstothefiull.:I:
.a1. Heis naturallyka..ri.n&,burthisisnotshowntoo
openly.Oneheaeherhand,heisrhebossaodcanshout
atyouifyoudasomeehingwrong.Thisisaeeepted.To-
day,thisisnottheonlymanagementstyle.Manyyoung
managershavebecnrrainedahroadandhavebeenin-
fluencedbyGermanandUSstyles.Jftheygohacktao
strangi)'influencedb)'thesestyles,theymayfaceaccep-
tanceproblemsinRomania.Thcmosrsuccessfulcan
combinetheparticipativestylewirbcancernforrhein-
dividual.
workovertlmel.",~:k'aov"talm)
carina:('kein"luJ
chamber 01 commerce
(,tIe,mh;or~v'kom~:~l
conflictresolution['tnnfuklT'e7A>,lu:f'n)
discount('dlstaunlJ
funerall'rju:n"l"~1l
a;irnmickl'glmlld
businesspubllsherl'blznJ~,pAhlif~1
32 ~SjxJtIigtll 5/2009