n.05_September_October.2009.Englisch._

(Ben Green) #1

iiHi,'


ENGLISHONTHEMOVElANGUAGE•

EinenFlugonlinezubuchenistpraktisch,dochvielennochnicht
geläufig.KENTAVLORerklärtIhnendenAblauf.

Bookingtheflight

KENTAYlORis a partnerinAxiom,acommunica·
tionsconsultancy In lenden(www.axiomski/ls.
com)..lindtheauthorof 50 WaystoImproveYour
TelephoningandTeleconferencingSkifIs(Summer-
town).Conlact:[email protected]

Payingonline

speedyboarding,howmuchluggageI'rntakingandifI
requiretrayel jnsurance.
John:Yes,it'swheretheymaketheirmoney.

Checkmg 10 online
John:Hi,Karsten.Haveyougoteverythingpacked?
Karsten:Allpackedaodreadytogo!I'mlockingforwardto
seeingmyfamilyandfriendsagain,.butI'vehadagood
timehere.Thanksforlookiogafterme- espeeiallyat
thebeginning,whenrdidn'tknowanyone.
John:11'5beenfun.AndI'UseeyouinHamburginMarch.
Karsten:Great!Look,onemorefavour.Canyouhelpme
checkinonline?
John:Sure.SimpleAir,wasn'tit?
Karsten:That'sright.
John:Here'sthehornepageagain.Ah,there'sanieonfor
"Checkinonline".
Karsten:Great.Canyoutypeinthiseonfirmationnumber?
Andhere'sthenumberofthecreditcardIbookedwith.
John:Itasksyoutoconfirrnthatyouhaveproper1D.- a
passportorEUidentityeard.1'11diek"Yes". Andnow
1'11press"Checkin".And~- here'syourboarding
~intheprinter.Justdon'tloseit! [D

Karsten:Right.I'vefilledinalfmyeontactdetails.I just
needtopay.
John:Itusuallycostsabitextratopaywitha erediteard.
Karsten:~Cardholder'snameaswrittenontheeard".
That'sKarstenHoltz.Andnowthecarddetails.~
s1ate.- 04/12.Andthecardnumber.
John:Alldone?
Karsten:Almost.Oh,what'sthe"securitynumber"?
John:That'sthelastthreenumbersonthebackofthe
eard- there,yousee?
Karsten:Thanks.Thatshouldbeit."Bocknow".
John:Andyou'redone!ShaliI pr!ntitoutforyou?You'lt
needthatcoofjrmatronnurnberifyouwanttocheckin
online.Yaucaodothatupto 24 hoursinadyance.

Bildschirmanzeige
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Symbol,Zeichen
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Flughafengebührien)
Bordtarte
Billigflugtinie
etw.bestatigen
Bestiltigungsnummer

imVoraus
Simsalabim.woil.ll!
etw_ausdrucken
Hin-undRlkkfluglicket
kiirzereAbfertigungszeiten
undbevorzugterEinstieg
Reiseversicherung

Gettmgstarted

BOOKING ONLINE


Karsten:So,le1'sfillinthe"From"and"To"boxes.Tha1's
"LondonStansted"and"Hamburg".Nowthedate.I'm
flyingouton 160etober.
John:YoujusthavetopressthecalendarK2nandyouget
a~.
Karsten:Yes,hereitisoNowIclickonthedate.There.
John:Nowjustclickontheboxsaying"oneway".
Karsten:Right.Andcliek"Showflights".Theretheyare.
John:You'vegottwolIightstochoosefrom- anearly-
morningoneandoneat17.30.
Karsten:Theearly-morningoneismuchcheaper.Butit's
veryearly.
John:Theeompanyispayingforthis,isn'tit?
Karsten:That'strue.So,I'dbestupidnottotakethe
17.30flight.atf:87.
John:Doesthatincludeairoorttax?SomebUdgetairiines
addthatonlater.
Karsten:Weil,itsays"alltaxesand~included".So,
let'sdickhere.Good.Oh,nowit wantstoknowifI want

Karsten:John,is thereanyway youcanhelpmebookmy
flightbacktoGermanyonyourcomputer?Ithinkmy
laptopisreaitydeadnow.
John:Sure.Doyouwanttobookthroughanonlinetravel
ageneyorwithanairlinedirectly?
Karsten:TrySimpleAirdirectly.I cameoverwiththem.
John:Youhaven'tgota returntjcket,then?
Karsten:No.Iwasn'tsurehowlongthisprojectwould
last.ButnowI knowIcanieaveonthe16th.
John:OK.Hereweare- SimpleAir'shornepage.Why
don'tyoutakemyehair?
Karsten:Thanks.Butstayaround,please,imightneed
yourhelpwithsameofthelanguage.

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5/2009 BusinessSpodigllt^79

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