http://www.yachtinvestor.com 37°

YACHT INVESTOR

http://www.yachtinvestor.com 37°

In a stressful world fi lled with constant demands on our ti me, and only twenty

four hours to every day, trusted assistance to take the strain is always a

welcome additi on to our lives says Kimberley Bell of Bellmode Concierge.

MAN/WOMAN FRIDAY

W

e believe that an in-depth

concierge service is a very eff ecti ve

and natural extension of the family

offi ce concept. Furthermore, we

have confi dence that the future lies in “one point

of contact” servicing that integrates lifestyle and

fulfi lment as part of a family management package

to enhance people’s enjoyment of their hard earned

assets, as well as protecti ng and arranging them.

The concept of a concierge service may not be

new but there is a need in the marketplace for

something more: a specialised and personal service

for individuals who value their ti me, and that

liberates from the daily routi ne so as to allow them

to spend more ti me enjoying life, improving their

lifestyle and pursuing their goals.

Maximum advantage can be gained from a

concierge relati onship in which the extent of

support and creati ve input becomes personalised,

ti mely and relevant through the commitment of

the concierge company to understand fully its

client needs, wants and personal choices, but

at the same ti me not be over-intrusive. This

diff erenti ates a true concierge service

from one that is merely a blanket sales

technique. Of course, this connecti on

develops over a period in which

the concierge company makes the

commitment that ulti mately builds a

lasti ng relati onship which brings added

scope to its clients’ enjoyment of life.

Social media and the internet provide

an easy platf orm through which to

communicate and target a varied

market on a global scale, bringing

together in one place the latest ‘must

haves’ and interesti ng items. Whilst

this brings a huge increase in

opportunity and buyer decisions,

the process of searching for an

item has become ever more

stressful and can waste

valuable ti me, money

and enjoyment of the

© istockphoto

WA N T E D

purchase. This is where a concierge company can

assist as it can cut through the myriad of choice to

discover whether an item is authenti c, whether it is

good quality or simply where to fi nd it.

We are convinced service is as relevant to the

yachti ng world as any other arena of life. Yachts

provide an environment for retreat with friends as

well as being a stage for high profi le social exposure.

In either case, att enti on to detail at a personal

level and fulfi lling “wants” are both important

in completi ng the feeling of fulfi lment and self-

confi dence. These requests can require specialist

sourcing and the crew can oft en fi nd themselves

left in the deep end. Increasingly we

fi nd that yacht clients’ needs exceed

the traditi onal services provided for

in the day-to-day running and boat

administrati on. It highlights

Bellmode Concierge works in partnership

with Fiducs, an organisati on which

provides broad based trust and corporate

services, as well as yacht management.

[email protected]

a desirable demand for specialist service that has

the ability to supply luxuries to enhance on-board

life: from ti ckets to a fabulous concert on-shore,

to making arrangements to get your favourite new

outfi t delivered to the next port of call. Let the

concierge be your Man/Woman Friday.

YI28pp36-37 SHORESIDE SUPPORT / CONSCIERGE v7 NB.indd 37 09/06/2018 00:12